How SaaS solutions helped bring an idea to life
  • 03 Dec 2023
  • 2 Minutes to read
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How SaaS solutions helped bring an idea to life

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Article summary

As 2023 comes to an end, I wanted to give a brief history of how one person can have a vision and create something from scratch because of technology.

I have been working in technology since the ’80s. I did not attend college. My company, Records and Data Management, Inc. has been in business since 1993.

I created the idea of in September of 2017. As a reseller/VAR of technology solutions and services and a technology user, I wanted to create a site to help both buyers and sellers.

For six months, I reached out to people for help developing it and coming up with a plan. It wasn’t until I learned about, a crowd-sourced development site, that my vision became a reality.

I used Topcoder for my website design and all backend development. It was a great experience, and very thankful to have a team to help. We went live in March 2018.

My vision of a site where sellers would sign up and post content and buyers/IT Users would sign up to access content and save to a personal vault sounded good, but in the end, it was flawed.

The influx of marketing tech deterred people from signing up on new sites and giving their personal information. On the seller side, most vendors were only focused on the number of visitors you had. They weren’t willing to try something new to increase visibility and sales because there were no metrics and they did not receive any personal information from readers.

I was discouraged but I wasn’t ready to throw in the towel.

In May 2020, I started looking at SaaS solutions, specifically knowledge base solutions. I tried two of them out. I chose Document 360 ( and started building my knowledge base platform in September 2020.

My original site was taken down and deleted.

It was amazing how quickly I started creating my site. It was fantastic not to be restricted by a custom-developed site. (I am not saying there is anything bad with custom development, but when one is not a developer or programmer you are at a real disadvantage, in my opinion.)

Technology tools like this are what enable small companies like mine to compete.

I could have chosen to make my site private, like an internal portal, but decided to make it public.

I have always stuck to my initial plan that my viewers would not become a marketing target on my platform.

In July of 2021, I started looking for content curation applications. I signed up with UpContent ( and use their application for curating blogs and other content. We handpick every piece of content presented to us by UpContent. Technology is not perfect, and we don’t want any content that is not business technology-related to sneak in because of search terms, etc.

How technology has changed since the ’80s is astounding. It has allowed a one-person band like myself to create something from scratch.


So if you have an idea for the new year, don’t get discouraged. Do the research, and I am sure you will find the tools and knowledge to get you started.

Debby Kruzic, Founder

P.S. 2023 was a good year for Teckedin. We look forward to 2024 and helping our viewers learn and stay current on technology.

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