AI and its Effect on Jobs

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This article is an ongoing cumulation of opinions and articles about this subject. We hope you find it useful.

April, 2025

The Wall Street Journal - The Hottest AI Job of 2023 Is Already Obsolete

As part of a recent survey commissioned by Microsoft, 31,000 workers across 31 countries were asked what new roles their companies were considering adding in the next 12 to 18 months. Prompt engineering was second from the bottom, Spataro said, while roles such as AI trainer, AI data specialist and AI security specialist topped the list.

Forbes - How Zoom Is Revolutionizing Work With Agentic AI

He paints a picture of AI assistants that monitor relevant information around the clock, conduct research autonomously, and return with recommendations – all while keeping humans in control. "Imagine you'll have a hundred people working on your behalf. After this meeting, they will actually analyze what we talked about and go out to really do research, collect information, and come back with the best recommendation possible."

Forbes - The AI Skills Gap Is Slowing Down Supply Chains

It’s easy to assume that AI will fix supply chains. That it’ll iron out inefficiencies, forecast demand and optimize logistics with the cold precision of code. But as companies rush to deploy AI, many are learning very quickly that technology — including the headline-spinning, hype-backed and capital intensive AI — doesn’t scale without people who understand it.

The Wall Street Journal - Looking for a Job in Tech Is More Confusing Than Ever

A similar role at different companies might be titled with “AI,” or “machine learning,” or “data” or “computer vision,” followed by “engineer,” or “developer” or “architect,” with jargon like “senior” or “associate” or “specialist” thrown in for good measure.

eWeek - 7 Generative AI Certifications for In-Demand Future Skills

Introductory generative AI courses cover the basics of machine learning, neural networks, and AI ethics. In contrast, specialized courses include lessons on natural language processing (NLP), image generation, and deep learning models. Advanced learners can also earn certificates that validate expertise in building and deploying generative AI models for applications in content creation, design, and automation.

Computerworld - Freelancers now represent more than one in four US workers

Increasingly, US businesses have turned to freelancers overseas — most frequently Eastern Europe — to fill their tech talent void, particularly for web developers, programmers, data analysts, and web designers, according to Mellow.io.

The Verge - Microsoft’s design chief on human creation in the AI era

As Microsoft attempts to build personalized AI agents or AI-powered apps, the design system has to adapt to the very real challenges of meeting this vision, and the tools to build that system are constantly changing, too. Whether it’s Adobe apps or Figma, AI features are increasingly being built into creative tools that push designers into an era of editing and using AI as a tool, rather than having to create everything from scratch.

Forbes - Microsoft Work Trend Index 2025 Shows Workplace Capacity Strain

Communication dominates the workday, consuming 60% of user time through emails, chats and meetings, leaving only 40% available for creative tasks such as synthesizing information to create a new analysis document or client presentation. Email overload remains a significant issue, with 85% of emails being read in under 15 seconds. Workers read four emails for every one they send. This quick email processing indicates a triage mentality, where employees prioritize scanning over thoughtful engagement, which could impair information processing and decision making quality. Research from Asana shows that constant context switching due to high communication volumes increases cognitive load, leading to mental fatigue and a higher error rate.

GeekWire - Meet your new AI teammate: Microsoft sees humans as ‘agent bosses,’ upending the workplace

A new report from the company, based on a survey of 31,000 workers across 31 countries, lays out an ambitious vision for AI in the workplace: not just as a tool, but as another member of the team. In this future, Microsoft says, human employees will act as “agent bosses,” overseeing AI workforces like they manage people today.

Computerworld - Gen Z, millennials: A college degree is a waste of money and time

The top 10 highest paid skills in tech can help workers earn up to 47% more — and the top skill among them is generative artificial intelligence (genAI), according to Indeed and other sources. Upwork’s study showed “unprecedented growth” in demand for specialized AI skills, which have surged 220% year-over-year.

eWeek - AI Agents Could Soon Become Full-Time Virtual Employees

The concept of a virtual workforce takes the automation seen in agentic AI to the next level. Not only will virtual workers be able to simulate human actions, collect data, and make key decisions, but they’ll also have their own virtual memories. The AI workers even have their own system login credentials.

Computerworld - Job seekers using genAI to fake skills and credentials

“This is happening globally and across industries, with the goal of getting a more capable person to pass the interview while someone else shows up for the job,” Jurkiewicz said. “Clients report that 10% to 30% of interviews — especially for roles like engineering — involve some level of fraud.”

InfoWorld - Vibe code or retire

On LinkedIn there are two kinds of people. There are the people who were hawking web3 a year ago and who are making wild claims about vibe coding today. Then there are all the Toms, whining about security and the art of coding and everything else. If you are one of the Toms, you need to set your alarm. Learning new ways of doing things is part of the job description.

ZDNet - Will AI replace software engineers? It depends on who you ask

Not only does A-SWE build the app, but "it does all the things that software engineers hate to do, it does its own quality assurance, its own bug testing and bug bashing, and documentation," Friar continued. "Things that you could never get software engineers to do. So suddenly you can force multiply your software engineering workforce."

Dr Phil's Newsletter Substack - Instructional Design Isn't Dying -- It's Specialising

Those instructional designers who cling to traditional generalist models risk being replaced, but those who embrace specialisation, data fluency, and AI collaboration will excel and lead the next evolution of the field. Similarly, those businesses that continue to view L&D as a cost centre and focus on automating content delivery will be outperformed, while those that invest in building agile, AI-enabled learning ecosystems will drive measurable performance gains and secure their competitive advantage.

Decision Intelligence Substack - Turning Employees Into AI Janitors

And what will you do when your remaining critical personnel are burned out by your move to squeeze the fun out of their work? While AI is great for automating drudgery, there’s no guarantee that drudgery is the part your teams will remove when you give them a blanked automation mandate. If you destroy the enjoyable parts of highly skilled work, buckle up for labor market consequences you never bargained for.

Diginomica - Business leaders have a data crisis of confidence at the worst possible time. Here come the agents to help, but what future now for traditional data analysts?

I also think analysts scope will increase in terms of the types of data that they're analyzing....Fifteen years ago, software developers would talk about, 'I'm a front end developer', or 'I'm a back end developer'. Almost all of them are full stack developers now, because there's so many tools that allow them to broaden their scope and allow them to do be more productive I just think it's similar for analysts - the tools are there to help them broaden their scope and spend more time working on the things that are closer to the right side of the equation, the value-added side of the equation, and and reduce some of that left side of the equation, the prep side.

Forbes - Graduate Smart: Career Advice For The AI Era

But only if you embrace the promise of technology. This requires an element of humility previous generations never had to accept—or consider. “For centuries, we’ve been the smartest species on earth. But soon, we won’t be,” says Gow. “Remember my ant to human comparison? The resulting psychological shift is massive. It doesn’t mean we humans lose our worth—it means we must redefine it.”

Platforms, AI, and the Economics of BigTech Substack - The many fallacies of 'AI won't take your job, but someone using AI will'

The problem with consensus theatre is that the topic ends right there. Everyone leaves the room feeling smart, yet not a single person has a clue on how to apply this newly acquired insight the right way.

Forbes - MIT Media Lab To Put Human Flourishing At The Heart Of AI R&D

‘We are creating AI and AI in turn will shape us. We don’t want to make the same mistakes we made with social media. It is critical that we think of AI as not just a technical problem for engineers and entrepreneurs to solve, but also as a human design problem, requiring the expertise from human-computer interaction designers, psychologists, and social scientists for AI to lead to beneficial impact on the human experience.’

Nate Jones Product Substack - If You’re Worried AI Will Replace You, Read This First

So let’s anchor it—together. Let’s name the real shape of modern work. Let’s map the seven motions that actually make up your day, no matter what role you’re in. Let’s show how those motions used to work, how AI changes them, and where the leverage points are.

SiliconANGLE - The efficiency trap: Why obsessing over AI productivity will destroy your engineering culture

We employ several thousand people to work on software delivery. And without exception, none of them was employed on the basis of how quickly they can code. Instead, our developers are hired for their problem-solving skills.

Forbes - The Rise Of The AI Analyst: Why This Could Be The Most Important Job In The AI Revolution

The next wave of business transformation isn't just about having AI — it's about having people who can make AI truly understand your business. While headlines focus on engineers building large language models and sophisticated AI agents, a quiet revolution is brewing in the analytics departments of forward-thinking companies: the emergence of the AI analyst.

AI Changes Everything Substack - CEO Memo: You Will Use AI

Mandates on AI influencing performance or additional headcount can be problematic. Having to ask the question “Can AI do this task?” before you get more headcount and putting AI use into reviews could turn AI from a productivity ally into a competitor. It could add to employee stress about AI if learning around best practices isn’t in place. It could backfire fully if AI doesn’t deliver hoped-for productivity gains.

The Verge - Shopify CEO says no new hires without proof AI can’t do the job

The broader memo is about how “reflexive AI usage” is a “baseline expectation” at the company. In it, Lütke talks about how AI has been “the most rapid shift to how work is done that I’ve seen in my career” and that “using AI well is a skill that needs to be carefully learned by… using it a lot.”

eWeek - AI Boom Risks 40% of Jobs, Deepens Inequality — UN Report

The report isn’t entirely pessimistic; it emphasizes that AI won’t simply replace jobs but can also create new opportunities and “empower workers.” UNCTAD says that if countries and governments invest in workforce adaptation through reskilling and upskilling, it could prevent AI from eliminating too many jobs.

Information Week - 7 Ways Generative AI Can Help You Survive a Layoff

“I recommend using ChatGPT to analyze bank statements and create personalized budget plans for expense management. One client saved $600 monthly after using AI to identify subscription overlaps and negotiate better rates with service providers,”

Forbes - How AI Is Impacting The Skills Of Gen Zers In The Workplace

“The technology is weakening the attention spans of Gen Z workers “even more [and their] ability to do 'deep work.’ It’s weakening critical skills in evaluating their own work; GenZ who are entering the workforce now may never have learned how to do a certain task without AI support, so how can they 'evaluate’ the AI work?,”

InfoWorld - AI demands more software developers, not less

Consider GitHub Copilot. One internal study split 95 engineers into two groups: those with GitHub Copilot and those without. Developers assisted by GitHub Copilot finished a coding task 55% faster, with a higher overall success rate (78% versus 70%). A separate experiment with nearly 2,000 developers at Microsoft and Accenture found a 13% to 22% boost in weekly pull requests among AI-assisted teams. These aren’t trivial improvements.

Herbert's Substack - AI to replace programmers?

Although the tested models performed well on previous tests, Petrov found that they performed poorly on this new test, achieving less than 5% success. The importance of the exact training data used is rarely appreciated. Pretraining on the tests or similar problems may, in fact, be what is needed to achieve success with these models, which does not portend well for replacing coders. These findings support the idea that language models mimic reasoning on which they have been trained without having the recited reasoning play a causal role in their results.

Forbes - The Great Skill Shift: How AI Is Transforming 70% Of Jobs By 2030

AI is about to make this broken system unsustainable. Why? Because AI forces us to think about jobs not as titles but as collections of tasks requiring specific skills. And as tasks change, we need a clearer understanding of the skills people have and the skills jobs require.

Information Week - Should IT Add Automation and Robotics Engineers?

Automation and robotics engineers are in high demand in business, although it costs considerably more to recruit an automation engineer (mid-100,000s salary range) than it is to hire a robotics engineer (the mid-point salary is around $80,000/year).

Forbes - The Future Of Outsourcing: 2025 Perspectives On Global Collaboration

Companies in 2025 aren’t just outsourcing traditional business tasks; they’re looking for partners that leverage advanced technologies, especially artificial intelligence (AI).

ITPro Today - AI Hiring Frenzy: The Risks of Rushed Recruitment, Overlooked Talent

"Traditional AI, such as machine learning, has always been a niche market with a talent shortage," he said. "However, many GenAI roles don't require the same technical depth and are closer to software engineering or business applications."

March, 2025

The Future of Work Substack - AI in Interviews: Assistance or Cheating?

Skill-based Hiring - Ditch the Diplomas, Demand Demonstrations: We're not talking about just listing skills on a resume; we're talking about proving them. Real, tangible abilities that directly translate to the job. Forget the pedigree and the fancy degrees. Can you code a working application? Can you design a user interface that doesn't make people want to throw their computers out the window? Can you manage a team without causing a mutiny?

Diginomica - Agentic AI - a shift from ‘Shadow IT’ to ‘Shadow Workforce’

Whilst these market forces play out, I think the distinction between Shadow IT and Shadow Workforce is important for technology buyers to think about. Applying Shadow IT governance models to what is effectively a new form of labor will lead to missed opportunities and unmanaged risks. For enterprise technology buyers, understanding this distinction could help with more effective adoption strategies, governance approaches, and critically, workforce planning.

eWeek - Ghost Jobs, Deepfakes, and Bots: Welcome to the AI Job Hunt

Companies that make recruiting software have embraced AI. While job seekers may use AI tools to write results, they can also expect to interact with AI while submitting applications and scheduling interviews. For some job seekers, all of this leads to a sense that the process is even more impersonal and random than ever. Some services that promise to format resumes to pass AI screening can be scams, churning out nearly identical resumes for multiple clients.

ITPro Today - Everybody's Gaming the Job Market With AI

But large employers have created this problem for themselves. More than 80% of companies use AI somewhere in hiring, and one in four use it for the entire recruitment process, according to Resume Builder, a recruitment-advisory service. That makes banning applicants from using AI hypocritical, particularly when many of them will be expected to use it on the job. When companies rely too much on AI for hiring, they also risk impeding women or those with disabilities, some legal complaints already suggest.

The AI Memo Substack - How AI Agents Reshape Our Work And Ownership Of Knowledge

As AI and agents evolve, we find ourselves asking what these changes mean for our jobs. A first compelling point is defining exactly what we mean by AI agents. Agents are distinct from basic chatbots. They show adaptability and autonomy, indicating a shift in how we approach work. We need to sharpen our understanding of AI and its capabilities to ensure we can work alongside AI systems effectively. By recognizing these distinctions, we can position ourselves better for the future.

Data Science Central - Are data scientists obsolete in the agentic era?

According to 365 Data Science, data scientists currently rank among the world’s top-paid and most sought-after professionals, consistently appearing in the top three career choices in terms of compensation. Over the last two decades, the role has evolved significantly from basic analytics to strategic decision-making positions.

InfoWorld - Prompt engineering courses and certifications tech companies want

“For example, in industries where AI drives automation, customer support, or even content generation, certified professionals might stand out more,” Yensen says. “With that said, hands-on experience demonstrating real-world problem-solving skills with AI stands out even more. Of course, certifications can help verify a candidate’s foundational knowledge. But hiring managers will still look for practical expertise.”

Data Science Central - The future of code review is in balance: Human and AI

Think about development speed first. AI can analyze code in seconds and quickly find issues that humans might otherwise miss. It can also act as an extra layer, helping catch errors early on. “AI can be great for flagging potential refactors, especially in repetitive code patterns,” Rodda explains, “and for spotting security vulnerabilities early in the pipeline.” It’s not about replacing developers, he stresses. “AI is about augmenting their abilities and making us all more productive and innovative. It’s a tool to make work more enjoyable for developers in the long run.”

VentureBeat - ‘Gradually then suddenly’: Is AI job displacement following this pattern?

As Salesforce CEO Marc Benioff put it in a recent earnings call: “We’re the last generation of CEOs to only manage humans. Every CEO going forward is going to manage humans and agents together. I know that’s what I’m doing. … You can see it also in the global economy. I think productivity is going to rise without additions to more human labor, which is good because human labor is not increasing in the global workforce.”

One Useful Thing Substack - The Cybernetic Teammate

Organizations have primarily viewed AI as just another productivity tool, like a better calculator or spreadsheet. This made sense initially but has become increasingly limiting as models get better and as recent data finds users most often employ AI for critical thinking and complex problem solving, not just routine productivity tasks. Companies that focus solely on efficiency gains from AI will not only find workers unwilling to share their AI discoveries for fear of making themselves redundant but will also miss the opportunity to think bigger about the future of work.

Forbes - What Are The Most Essential AI Skills For Non-Tech Professionals?

The biggest mistake people make when learning AI is assuming they need to be experts before they even start. That’s not true. The best way to learn AI is by being curious—asking questions, experimenting, and seeing how it can be useful in your job.

ZDNet - 60% of C-suite execs are actively seeking new roles at AI-forward companies

Many professionals are seeking jobs that would let them work with generative AI. Among those surveyed, 59% of C-suite executives and 35% of employees said they're actively looking for a new job with a company more innovative with generative AI than their current employer. Expanding on that, 59% of the executives and 45% of the employees said they wouldn't even consider working for a company that isn't using generative AI.

Forbes - AI Agents Need To Be Managed As If They are Human

Delegation, another fundamental management tenet, is also essential to managing organizations of AI agents. “Delegation requires trust, and one key difference with agentic AI workflows is that AI agents are not perfect and are nondeterministic,” said Franceschini. "The goal then becomes to build a robust delegation network utilizing imperfect, nondeterministic agents and a key challenge is that most engineering organizations require a cultural shift to accomplish this."

Dark Reading - 3 AI-Driven Roles in Cybersecurity

One year ago, 88% of ISC2 members surveyed believed AI would "significantly impact" their jobs over the next two years. While 56% said AI would make "some" parts of their jobs obsolete, most security professionals (82%) believed AI would help make them more efficient. Twelve months later, the latter has proven to be true. As quickly as AI has evolved since this survey was taken, security operations will always require highly skilled humans to make the final decisions.

Information Week - 8 Ways Generative AI Can Help You Land a New Job After a Layoff

“A whopping 40% to 50% of job postings are ghost jobs, meaning roles companies never intend to fill but leave up to look busy or fish for future talent. Generative AI tools can analyze patterns in job postings to flag likely fakes. Red flags would be vague descriptions, recycled listings, and positions staying open forever. If you’re seeing those, move on,” says Nyman.

Forbes - Bridging The AI Divide: Why Europe's AI Future Depends On Transformative Innovation

This isn’t just hype — businesses are seeing tangible benefits driving this adoption. Randery identifies three key motivations: "One, the contribution that this technology can make to efficiency and productivity. The other is innovation, really being able to innovate faster with the resources that teams have available. And then the third is, of course, a direct result of both of those, which is a contribution to growth."

eWeek - AI vs. Developer Jobs: Anthropic Predicts Replacement, IBM Pushes Back

If Amodei’s prediction holds true, the software industry could face a seismic shift, potentially leading to fewer entry-level coding roles and a surge in demand for AI oversight and architecture specialists. On the other hand, if Krishna is right, programmers will work substantially faster while concentrating on complex development AI software can’t tackle alone.

Big Technology Substack - Scale AI CTO: AI Isn’t Taking Your Job Anytime Soon

Scale sets benchmarks for human-level capabilities in certain professions and found a sizable gap between the humans and machines so far, Karunamurthy said. In finance, for instance, the company tested AI’s ability to give retirement advice and found that it lacks the empathy to adeptly handle high stress situations. “We know from these benchmarks, the models can't yet replace a really good wealth manager,” he said. When AI prepares investment advisors in advance of a call though, the company found customer satisfaction scores tend to rise meaningfully.

eWeek - Cheating-as-a-Service: How One Student is Hacking Tech Hiring With AI

Lee and his supporters argue that AI is already a core tool in software development, making its restriction in interviews outdated. Critics, however, say AI-assisted answers distort hiring fairness, making it harder to assess real skills. Companies like Google are considering reinstating in-person interviews to ensure fair evaluation.

Computerworld - How AI-enabled ‘bossware’ is being used to track and evaluate your work

While managers have always used metrics to assess employee performance, AI tools can now consolidate those metrics into a single score that’s harder to interpret. This trend is growing, partly due to the availability of large language models (LLMs), according to Moradi.

Diginomica - Does AI bridge the digital skills gap, or make it wider? A look behind Workday's Global State of Skills Report

As expected, concern levels vary by industry and geography - but the problem statement is clear. What gets more interesting is defining where skills gaps are the biggest. Workday includes a breakdown of the most common skills groups in today's organizations, and the most important skills in the future. No surprise: the biggest gap was in "digital skills," with 60 percent in the present, but 65 percent needed in the future

ai salon archive Substack - HumanX Ai Salon - The Future of Work

Two conversations during an Ai Salon at the HumanX 2025 conference revealed a fundamental tension that permeates all discussions of AI and work: Are we witnessing a temporary phase of human-AI collaboration, or are we on an inevitable path toward widespread automation and human displacement?

eWeek - AI Is Taking Over These Jobs — Here’s How to Stay Employed

Certain industries are particularly vulnerable to AI-driven automation. eWeek highlights that jobs involving repetitive, data-heavy tasks are among the most endangered. Roles such as data entry clerks, telemarketers, and cashiers face a higher likelihood of being replaced by AI-powered systems that excel in handling structured information and customer interactions.

TechCrunch - IBM’s CEO doesn’t think AI will replace programmers anytime soon

“I think the number is going to be more like 20-30% of the code could get written by AI — not 90%” Krishna said. “Are there some really simple use cases? Yes, but there’s an equally complicated number of ones where it’s going to be zero.”

Forbes - Why AI Is A Double-Edged Sword For 2025 Job Seekers — New Research

Despite 60% of hiring managers saying that they could tell, the research identified that 75% were not able to distinguish between AI-generated resumes. Nonetheless, they were still 8% more likely to employ job applicants who used human-generated resumes.

ZDNet - Employers want workers with AI skills, but what exactly does that mean?

The information sector, for example, includes many major tech players heavily involved in AI development and deployment. Here, 36% of the IT jobs posted in January were related to AI, according to data from UMD-LinkUp AI Maps, a collaborative effort to map the creation of AI jobs. In the areas of finance and professional services, banks, consulting firms, and other companies are seeking employees who know how to build or use AI algorithms and models.

Forbes - The Human-AI Playbook: Moving Beyond Automation To True Collaboration

If your organization is fixated on just the efficiency gains from artificial intelligence, you’re essentially leaving three-quarters of its potential value on the table by ignoring its contributions to greater effectiveness. At its best, AI doesn’t just streamline our current processes—it transforms how we approach problems, generates new possibilities and empowers us to achieve outcomes that neither humans nor machines could accomplish alone.

Diginomica - Where do AI agents fit into workforce planning? We dig in with Workday

There's been much talk recently of AI agents being treated as a form of 'digital labor' that supplements — or even partially replaces — the human workforce. But does this mean, by extension, that HR teams should now consider them as part of the workforce alongside employees and contingent workers, and that they will appear as a separate cohort in talent management and workforce planning tools? Or does that take anthropomorphism a step too far?

Futurism - Freelancers Are Getting Ruined by AI

The research finds that "for every 1 percent increase in a freelancer's past earnings, they experience an additional .5 percent drop in job opportunities and a 1.7 percent decrease in monthly income following the introduction of AI technologies." In short: if today's AI is any indication, tomorrow's AI is going to flatten just as many high-skilled jobs as it will low-skilled.

Forbes - Fiverr’s New Suite Of AI Tools Could Reshape The Freelance Economy

That’s, at least, the argument of Micha Kaufman, CEO of Fiverr, who told me that “we’re witnessing a pivotal moment where AI can either marginalize human talent or become the most powerful tool freelancers have ever had.” The technology itself, Kaufman said, isn’t inherently disruptive — it’s how we design it. “When AI amplifies what makes each creator unique rather than homogenizing their work, we transform it from a threat into a multiplier.”

GeekWire - Is it cheating? AI use during job interviews sparks debate over whether to restrict emerging tools

“The truth is, I want people who are looking to radically enhance their skills using AI,” he said. “We are small enough that we can do in-person interviews, so we can judge other aspects of an interviewee beyond just AI.”

Forbes - Human Plus AI: Redefining Work In The Age Of Collaborative Intelligence

Wilson categorizes these emerging roles into two major groups. First are the technical positions that directly enable AI systems: trainers who develop and refine AI models, explainers who interpret AI outputs and build interfaces that make them understandable across the business, and sustainers who ensure AI systems operate ethically and effectively over time.

Diginomica - AI's role in recruitment and talent management - why enterprises should proceed with caution for now!

To that end, PDRI has developed workstyles assessments to measure these skills which uses a sophisticated algorithm on the back end to score them in real time. Pulakos said that AI helps to find out about hard skills, like certified credentials by scraping people's online activity. But when it comes to soft skills, it is much harder.

Artificial Corner Substack - Will AI Replace Programmers? The Truth Behind the Hype

In other words, today’s AI is great at completing tasks, but it’s not capable of doing entire jobs. Even Sam Altman, CEO of OpenAI—the company behind many of these AI tools—admits that while AI is "very good at tasks," it’s "terrible at full jobs" without human oversight.

Forbes - A Growing Side Hustle For American College Grads: Fixing AI’s Wrong Answers

He spends several hours a week rating the answers that bots like ChatGPT churn out, working as a contractor for Scale, the $14 billion AI data company. The tasks vary. Sometimes he’ll evaluate an AI response so it’s factual and well-written, and “doesn’t sound robotic.” Or he’ll be given two responses and choose the better one. If they’re both bad, he’ll rewrite it altogether.

Diginomica - TDX25 - you can’t just chuck an LLM at the problem! Why Salesforce needs its developer army, all the way to the end of the brave new world of agentic AI

But the one thing that we haven't truly figured out how to scale yet is the people, and that's where [developers] come in. What if we could use software? What if we could use technology to scale human capacity? That is the promise of agentic AI.

Diginomica - TDX25 - are developers in the agentic AI age an endangered species? Time for evolutionary change...

So, what are the key findings for developers? Well, let’s start with the statements of the obvious. AI agents are set to revolutionize development processes, a sentiment backed up by development leaders who say that 100% of their teams are using or expect to use AI for code generation. In terms of agentic AI, 89% of respondents reckon they will be using this within two years, while 81% predict that agents will become as essential as traditional development tools.

eWeek - WSJ Debunks AI Data Centers Jobs Myth

However, Dotan cited a one million square foot facility in Abilene, TX that OpenAI is planning to use for its Stargate AI venture that will employ 1,500 people to build it but is projected to employ only 100 people full time. “That’s one-fifth the number of people who will be working in a nearby cheese packing plant that is a fraction of the size,’’ Dotan wrote.

Forbes - MIT Researchers Reveal AI’s Good And Bad Impact On Jobs And Skills

One of the most surprising findings Danielle Li presented was that AI dramatically helps lower-skilled workers, but it does not do much for high-skilled ones. She referenced her study that tracked how AI tools affected workplace performance. Her results found that employees who struggled in their roles saw major improvements when using AI, while top performers sometimes got worse. The reason? High-skilled workers relied on AI’s quick suggestions instead of using their expertise, leading to responses that were just ‘good enough’ rather than great.

February, 2025

Computerworld - Two AI developer strategies: Hire engineers or let AI do the work

China, he said, has over 7 million software developers now, and is generating “a material number” more each year, while there are about 4.4 million in the US. China’s cost of labor is also lower than in the US. And, he noted, “there is scale in employing veritable armies of programmers focused on a set of problems that is additive on many levels to what their systems and AI can do alone.”

Diginomica - diginomica digital careers report - CTOs and CIOs still top AI leaders, but for how long?

The Enterprise Cloud Index, produced by cloud infrastructure technology provider Nutanix, always has a few interesting nuggets in it, and in 2025 the study found that of the 1500 digital leaders surveyed, in 61% of organizations, it is the Chief Technology Officer (CTO) that has ultimate responsibility for generative AI implementation resources and budget. In just under half of organizations (48%), the CIO is leading the generative AI charge. The new role of Chief AI Officer (CAIO) is the foremost AI implementation leader in 27% of organizations, behind the Chief Data Officer (CDO) at 29%.

eWeek - 52% of US Workers Fear AI Will Impact Their Jobs, According to Pew Research

On the flip side, 31% say AI will not have any impact on the workplace. And, workers who are already using AI in finance, banking, accounting, insurance, real estate, and technology are more likely to believe they’ll see increased job opportunities as a result of AI.

Computerworld - AWS exec highlights key skills for success in the evolving AI-driven job market

Seventy-three percent of employers prioritize hiring AI-skilled talent, yet three-quarters of them struggle to find the right candidates, according to one study commissioned by Amazon Web Services (AWS). It found that employers are willing to pay more for IT workers with genAI skills — on average, 47% more — and pay benefits extend across departments. Employers said that they would be willing to pay workers with AI skills a premium in sales and marketing (43% higher salary); finance (42% more); business operations (41% more); legal, regulatory, and compliance (37% more); and human resources (35% more).

Diginomica - "Our goal is not to displace people" - Planful CEO Grant Halloran takes a stand on the future of AI for finance leaders

The extent to which AI will lead to job displacement - and on what timeframe - remains to be seen; that's a necessary and interesting debate. But Planful is operating from a different AI playbook. Set aside AI's bleak future in standup comedy, and return to our day-to-day: AI clearly has a role to play in finance. But: if we lose track of the human side of collaboration, I don't see how AI can make up that gap. However, can AI fuel the type of collaboration finance leaders need to achieve?

Computerworld - GenAI’s unexpected impact: Disrupting high-skilled tech jobs, too

While IT workers can be found in virtually any organization today, genAI will have its greatest impact on jobs in high-tech geographical regions such as Silicon Valley, Seattle, WA., and Cambridge, MA., where highly skilled workers are concentrated. The report asserts that genAI tools will target cognitive tasks — such as writing, coding, and data analysis — impacting professionals in fields like software development, legal analysis, and finance.

ITPro Today - AI and the Future of Software Testing: Will Human Testers Become Obsolete?

At the same time, though, AI will almost certainly reduce the need for human software testers, which could lead to some job losses in this area. And while test engineers aren't alone in having their livelihoods threatened by AI, they do stand out because salaries for QA roles traditionally have been low, with most test engineers earning less than software developers. This is due largely to the notion that software testing requires a less specialized skill set than software development.

ZDNet - The most critical job skill you need to thrive in the AI revolution

By 2030, about 39% of skills will be outdated or completely transformed. Honestly, it's not shocking; it's kind of expected. The fastest-growing skills are AI, big data, networks, and cybersecurity. What caught my attention was that the report mentioned soft skills like resilience, creativity, and flexibility, but I found it even more interesting that lifelong learning made the list. The report also noted that 70% of employers consider analytical skills the most essential.

The AI Memo Substack - Scaling Your Work Through AI Agents: The Real Future of Work?

There’s a pretty good chance that a majority of full-time roles might become part-time roles, while agents handle the rest. That doesn’t mean that there will be two 4-hour blocks (you work in the morning and agents in the afternoon), but I expect it’ll rather be the evolution of how we collaborate with AI: you will complete your work in half the time. Consequently, though, you might also be paid for just half the workload. To some extent, it’s similar to fractional roles and freelancing, which have been established working models for years.

InfoWorld - Generative AI vs. the software developer

CASE tools didn’t eliminate developers then and I feel confident that no-code tools and AI aren’t going to eliminate developers now. I don’t think there is some magical prompt that you can write that will create your app in five minutes. There are just too many variables, even in a fairly simple app, for you to be able to describe in words. You might get a good start on an app, but for any significant project, there will simply be too many nuances that can’t be expressed in English.

VentureBeat - Out-analyzing analysts: OpenAI’s Deep Research pairs reasoning LLMs with agentic RAG to automate work — and replace jobs

What’s different with this product is its potential to eliminate jobs. Sam Witteveen, cofounder of Red Dragon and a developer of AI agents, observed in a deep-dive video discussion with me that a lot of people are going to say: “Holy crap, I can get these reports for $200 that I could get from some top-4 consulting company that would cost me $20,000.” This, he said, is going to cause some real changes, including likely putting people out of jobs.

Information Week - AI Upskilling: How to Train Your Employees to Be Better Prompt Engineers

“Our AI specialists, in collaboration with the HR department, lead the training initiatives. This dual leadership ensures that the technical depth of AI is well-integrated with our overarching employee training programs, aligning with broader company goals and individual development plans.”

TechCrunch - Google’s ‘Career Dreamer’ uses AI to help you explore job possibilities

With Career Dreamer, you can use AI to draft a career identity statement by selecting your current and previous roles, skills, experiences, education, and interests. Google notes that you can add this career identity statement to your resume or use it as a guide for talking points during an interview.

VentureBeat - Aomni just raised $4M to prove AI can boost sales without replacing humans

Unlike traditional sales intelligence platforms that rely on static databases and basic firmographic data, Aomni deploys AI agents that conduct real-time web research across dozens of data sources. When researching a prospect, the system spins up multiple Chrome browsers to actively browse recent company announcements, social media posts, product launches, and other public information.

eWeek - The Future of Recruiting: More AI and Human Connection

With AI handling the legwork, recruiters must focus on what technology cannot – creating meaningful connections. Establishing an initial connection begins with the candidate experience. A candidate’s experience can make or break an organization’s ability to attract and hire top talent, yet it’s often overlooked. In today’s competitive job market, a generic hiring process won’t cut it.

Computerworld - Q&A: ManpowerGroup exec explains how to manage an AI workforce

“I think you know that’s where the soft skills have really come into play, because it is not just a technology. I was at the Davos Conference recently, and a lot of the conversations were about AI, and a number of organizations talked about. It’s not just a technology anymore. We are looking for individuals that have the industry experience. We can take somebody with industry experience and train them on the technical part of the job.

Deep Learning with the Wolf Substack - Cobots: They're Not Here to Take Your Job

But as cobots get more intelligent and autonomous, new challenges emerge. Will workers need even more technical training? Will cobots start making low-level decisions? The future is still unwritten.

Inc. - Job Cuts Hit HR Tech Companies.

So let me just go maximum snark here and say that the “new approach,” at this point in time, should be the removal of “Big HR” tech from the hiring process. Completely. It’s too late to save it. It’s broken beyond repair. Any company, no matter the size, that wants to hire the right person for the right role, is better off printing stacks of paper résumés and making piles.

Forbes - AI Reset: Layoffs, RTO, And The New Realities Of Work

Layoffs aren’t just about cost-cutting; they are about eliminating job functions that AI is poised to absorb. RTO isn’t about productivity; it’s a workforce reduction strategy disguised as a return to collaboration. Companies that fail to redesign themselves around AI will be left behind, just as businesses that failed to adopt electricity or the internet were made obsolete. Across industries, enterprises are firing employees not because they are struggling financially but because AI is taking over their roles.

Forbes - EmployAI Of The Month, Software Copilots In The Workforce

In short, with these new agentic AI platforms, we are seeing AI workers able to be brought to life through plain language instructions and just a handful of clicks. If someone can describe a work process, define requirements and delegate a task, they can now create AI agents that complete the most complex tasks.

VentureBeat - Who’s using AI the most? The Anthropic Economic Index breaks down the data

“Only ~4% of occupations exhibit AI usage for at least 75% of their tasks, suggesting the potential for deep task-level use in some roles,” the report notes. “More broadly, ~36% of occupations show usage in at least 25% of their tasks, indicating that AI has already begun to diffuse into task portfolios across a substantial portion of the workforce.”

Forbes - Tired Of Recruiters Ghosting You? How AI Can Speed Up Your Job Search

The hiring process can test anyone’s patience. Recruiters disappear without a word, hiring managers drag their feet, and weeks can go by with no updates. AI will not magically fix these problems, but it can put you back in the driver’s seat. A strong resume, well-timed follow-ups, and smart interview prep can keep your job search moving, even when companies slow things down. The hiring process is changing, and those who know how to use AI to their advantage will be the ones who stand out

Information Week - The Cost of AI Talent: Who’s Hurting in the Search for AI Stars?

"The demand for AI talent is currently at an all-time high, with no end in sight," said Matt Corbett, president of the embedded recruiting division at global talent advisory ZRG in an email interview. "The demand is global, with the US at No. 1, India at No. 2, China at No. 3, and the UK at No. 4. AI talent demand outstrips supply, so compensation is being driven up."

AI + HR Substack - HR Has Left The Building?

AI must be explainable, fair, and used with transparency. HR should be the voice of ethical AI governance, ensuring that technology enhances, rather than diminishes, workplace trust.

Forbes - Your Next Co-Worker Is Going To Be A Robot — 3 Tips For Business Leaders

“Because of the strong reception so far, we are looking forward to creating dozens more digital workers in the areas of sales effectiveness, back office tasks, HR and more," he notes. "Moreover, now that we have digital workers in the field, working with real people and real interactions, the staff’s imaginations are opened up to the world of possibilities and we look forward to hearing what creative ideas they have for new digital co-workers.”

ZDNet - ChatGPT's Deep Research just identified 20 jobs it will replace. Is yours on the list?

After deep diving into 24 sources in seven minutes, the X post shows that Deep Research produced a table that included job titles, explanations as to why an AI is better than a human at the role, and the probability that the job will be replaced

Workforce Futurist Substack - What New AI Operating Systems Mean for Work

Rather than completely replacing human workers, we're likely to see the emergence of "SuperOperators" - highly skilled professionals who leverage advanced AI capabilities. These individuals will act as orchestrators, working symbiotically with AI systems to achieve unprecedented levels of productivity. They'll need to master the art of prompt engineering, system integration, and strategic oversight, becoming the bridge between AI capabilities and business objectives.

Forbes - How AI Will Really Revolutionize Job Markets: Tech Experts’ Takes

AI will automate routine tasks, freeing up time for more creative and strategic work. While AI handles repetitive functions, roles requiring judgment, decision-making, creativity and emotional intelligence will remain essential. Job seekers should focus on critical thinking, creativity and leadership to stay competitive and relevant in the AI-driven job market.

SiliconANGLE - Data in the generative AI era: We need more knowledge engineers

Concern over understanding the context of data stems from the need to ensure that AI models are running on the right data. And from that comes a need for a professional who has a handle on all that – who has a handle on the context and can help point you to the right stuff — and that’s the knowledge engineer. That’s the person who has many of the qualities that, in a previous era, we valued from reference librarians.

AI Policy Perspectives Substack - An agents economy

This transformation will happen gradually. As AI-human hybrid organizations evolve, new forms of tacit knowledge will emerge - focused on effectively prompting, directing, and coordinating AI systems. While this will create a temporary need for human expertise (the “prompt engineers” of the future), the growing capabilities and utility of agents might ultimately reduce the demand for human workers.

Computerworld - Technology skills gap plagues industries, and upskilling is a moving target

A new survey by training platform Revature showed that 77% of US organizations have been negatively impacted by the IT skills gap, and 56% are choosing upskilling or reskilling as their biggest priority for closing that divide. More than eight in 10 decision makers (84%) are concerned about finding tech talent in 2025, and 57% of respondents said IT staffing companies can’t deliver talent quickly enough.

TechCrunch - AI agents could birth the first one-person unicorn — but at what societal cost?

Lattice, an HR and “people management” platform last valued at $3 billion, is going further by giving “digital workers” official employee records, meaning that its customers’ AI agents actually show up in the organizational chart, replete with profile photo and a manager assigned to them.

January, 2025

eWeek - How to Jumpstart Your Career in AI

AI offers a wide range of career opportunities, each with its own set of required skills, tasks and responsibilities, and job salaries. It’s imperative to familiarize yourself with various AI roles early on. If you’re just getting started, consider exploring entry-level AI jobs to get hands-on experience and serve as stepping stones to more advanced roles later on. Knowing the demands of each career gives you clarity on what skills you need to focus on. By choosing the career you want, you can narrow down your learning path and start working on the specific skills for that role.

Data Science Central - Generative AI and human-robot interaction: Implications and future agenda for business, society and ethics

AI models can create challenging work scenarios to test candidates’ problem-solving, decision-making, and interpersonal skills. This method standardizes and scales job-related skill assessments. AI and occupational psychology are linked by job crafting. Job crafting involves rearranging duties to match skills, interests, and values. Generative AI helps occupational psychologists and vice versa. With the growing adoption of artificial intelligence (AI), little is known about human behavior in this new work environment.

Forbes - The Future Of Work: AI And Workforce Integration For Scalable Success

While many benefits are being witnessed across industries, scaling AI requires the future of work shift in both mindset and skillset from traditional job training to continuous learning and preserving critical thinking, communication, and problem-solving—as essential skill for all employees to thrive alongside AI.

voxeurop - How AI is making it easier to exploit workers

In general terms, AI reduces human work to a collection of data points, all while it remains highly dependent on that work in order to function. To develop a successful AI, one must not only tap into intellectual property without consent, but also extract data from workers.

Diginomica - AI that's employed, not deployed - is Human Resources about to morph into Human and Machine Resources?

We do believe that AI should not do the stack rank and then decide, ‘These are the performers that you might need to have conversations with', because you do need to have the human decision…[We’re]not willing to let agents do the performance assessment, to give somebody a score, it still needs to have the human that can take the information, synthesize, understand. When you're evaluating people that still needs to be done by a person.

Information Week - AI Integration Impacts Data, Cybersecurity Skillsets

Roles like prompt designers, AI/ML engineers, AI ethicists, and NLP specialists are emerging as critical, so developing skills in areas like AI governance, machine learning engineering, and natural language processing is essential.

Data Science Central - The role of AI in closing the skills gap in the business world

One of the most significant ways AI is bridging the gap is through AI-powered personalized learning and training platforms. Traditional corporate training programs often rely on standardized courses, which fail to accommodate individual learning styles, knowledge gaps, or career goals. AI-driven Learning Management Systems (LMS) are revolutionizing this approach by offering personalized, adaptive learning experiences tailored to each employee’s strengths and weaknesses,”

eWeek - What Jobs Will AI Replace? 10 Jobs That Are In Future Danger

Data entry clerks are at a high risk of being replaced by AI mainly because their work involves tedious, structured tasks that AI can automate easily. AI tools can quickly process large amounts of data with minimal errors, saving time and money for companies. With advancements in natural language processing (NLP) and optical character recognition (OCR), AI can manage unstructured data, like handwritten notes or scanned documents, more effectively.

Information Week - How Must Staffing Change in Relation to AI?

They discussed how AI already changes staffing, what skillsets organizations want in an AI-powered world, fears about job loss, what this may mean for executives in the C-suite who need to get up to speed on AI, and when organizations can comfortably rely on AI to enhance their workforce.

ZDNet - Could your job be at risk due to AI? Do this before it's too late

By 2030, about 39% of skills will be outdated or completely transformed. Honestly, it's not shocking; it's kind of expected. The fastest-growing skills are AI, big data, networks, and cybersecurity. What caught my attention was that the report mentioned soft skills like resilience, creativity, and flexibility, but I found it even more interesting that lifelong learning made the list. The report also noted that 70% of employers consider analytical skills the most essential.

Forbes - The Essential Skills That Will Define Success In The AI Era (And They're Not What You Think)

Indeed, over 70 percent of leaders surveyed by Microsoft and LinkedIn for the 2024 Annual Work Trend Index said they'd rather hire a new person who had less experience and knew how to use generative AI than someone who had more experience and did not know how to use generative AI. This statistic underscores a fundamental shift in how organizations view talent and potential.

Information Week - Why Every Employee Will Need to Use AI in 2025

There are two ways of structuring an AI skills vision. The first is simple: builders and users. A small portion -- roughly 5% -- of an organization’s workforce will require the expertise to build AI systems, products, evaluation tools and language models. The remaining 95% simply need to know how to use AI to augment and accelerate their existing workflows.

Computerworld - AI can predict career success from a facial image, study

The findings highlight the significant impact AI could have as it shapes hiring practices. Employers and job seekers are increasingly turning to generative AI (genAI) to to automate their search tasks, whether it’s creating a shortlist of candidates for a position or writing a cover letter and resume. And data shows applicants can use AI to improve the chances of getting a particular job or a company finding the perfect talent match.

Diginomica - What AI will - and won't - do to consultants

That Fast Company article has some great sound bites including: Consultants will no longer be the “smartest people in the room”. The authors note that “For the next generation (of consulting work), answers are the new commodities and immediate access to insights are table stakes.” I’d agree but like in most things, the devil is in the detail. AI is changing consulting but there are limits as to what AI will do.

Forbes - 5 Top Tips From A Top AI Job Recruiter In 2025

“Saying all that, jobs that involve repetitive, rule-based tasks such as data entry, basic customer service roles, accounting and bookkeeping, basic legal work and certain aspects of administrative support are at the highest risk. These changes will also create new opportunities in areas that require managing and optimizing AI systems,” Baiani added.

eWeek - Use of Humanoid Robots to Increase by 61%

AI is helping robots see, learn, and adapt to dynamic environments. It’s no exaggeration to say we’re at the dawn of a robotic revolution. By 2050, the implementation of humanoid robots is projected to increase by 61 percent, with more than 648 million in operation. These robots will be smarter, faster, and more intuitive, but challenges remain before they can fully integrate into everyday life.

Pascal's Substack - Claude: Based on my analysis of your Substack posts, I can provide a detailed assessment of likely AI job displacement scenarios.

Technical Documentation and Programming roles will see significant transformation. While not completely replaced, many basic coding and documentation tasks will be automated, fundamentally changing the nature of these positions and reducing overall headcount requirements.

Data Science Central - What’s behind the AI adoption and hiring challenge in organizations?

There are so many workforce skills companies need besides tool fluency. Every year, new tools emerge that some will want to make use of. Consider the matter this way: Three times as much code is being written than would need to be written in a findable, accessible, interoperable and reusable (FAIR) knowledge model-driven development environment.

Forbes - How Tech, AI, And Leadership Are Shaping The Future Of Skilled Trades

Robots are not replacing human workers but filling the labor gap, allowing skilled tradespeople to focus on complex, judgment-driven tasks that technology cannot yet replicate. This shift creates a competitive edge for businesses willing to embrace automation, turning an existential workforce challenge into a growth opportunity. As for engagement, this shift also move the workforce into less repetitive and more complex roles which increase employee satisfaction.

The Product AI Agent Substack - The AI trap most organisations fall Into: How to blend human wisdom with AI power

AI implementations are a mess, and as hard as herding cats in a thunderstorm. I've seen more botched rollouts than I care to count. Here's the kicker, though: nearly all failed for the same reason. Company executives treat AI like a 'silver bullet'.

ZDNet - Managing AI agents as employees is the challenge of 2025, says Goldman Sachs CIO

"The way you'll bring these AI agents into your company is to onboard them," said Huang. "In a lot of ways, the IT department of every company is going to be the HR department of AI agents in the future. Your IT department is going to become like AI agent HR."

eWeek - AI Expected to Replace More Than 200,000 Wall Street Jobs

Eight in 10 respondents expect generative AI to increase productivity and revenue generation by at least five percent in the next three to five years. JPMorgan CEO Jamie Dimon has highlighted the potential of AI to improve quality of life, suggesting that while some positions may be eliminated, technology will transform work patterns and job functions.

Workforce Futurist - 35 New AI Roles to Watch Out For

These are roles that focus on very specific parts of AI, similar to how web development has evolved over the past two decades. In the early 2000s, a ‘webmaster’ was often responsible for all aspects of a website. But as web technologies became more complex, we saw the emergence of specialized roles like front-end developers, back-end developers, UX designers, and DevOps engineers. The same will apply to AI.

ITPro Today - Training Employees for the Future with Digital Humans

Digital humans leverage a host of advanced technologies, large language models, retrieval-augmented generation, and intelligent AI orchestrators, among them. They also use unique techniques like kinesthetic learning, or “learning by doing,” alongside on-screen visuals to better illustrate more complicated topics.

Information Week - AI’s on Duty, But I’m the One Staying Late

The journey toward fulfilling employees’ real potential lies in leveraging AI to work for us, not the other way around. By adopting technologies like LLMs with RAG and developing personal genius assistants, enterprises can transform workflows, enhance productivity, and, most importantly, allow employees to focus on meaningful, value-generating tasks.

AiThority - Debunking the myth of robophobia – why intelligent automation improves employee satisfaction

That said, while intelligent automation can do miracles with your data crunching, it can never replace the human spirit and intellect. The secret recipe for success is the symbiosis between your team’s creative faculties and automation’s analytical processes. When experts talk about ‘orchestration,’ they don’t mean allowing machines to take over your business hymn sheet; it means people and machines working together to configure multiple tasks into one complete process.

ZDNet - These tech skills drove the biggest salary increases over the past year

Overall, AI skills command nearly an 18% premium over other tech roles. "We expect to see managers and executives at the top of the salary charts," the survey authors said. "The arrival of artificial intelligence as a critical business capability is creating another significant compensation disparity within tech roles."

Forbes - How AI Revolution Is Driving 200,000 Layoffs On Wall Street

In June, Citi reported that AI is likely to displace more jobs across the banking industry than in any other sector. About 54% of jobs across banking have a high potential to be automated, Citi said at the time. On Wall Street, chief information and technology officers anticipate an average net workforce reduction of 3% within their organizations. Notably, nearly 25% of the 93 respondents predict a more pronounced decline, estimating workforce reductions between 5% and 10%

ZDNet - The fastest growing jobs in the AI-powered economy

Not surprisingly, artificial intelligence (AI) and information processing technology are expected to create 11 million jobs, while simultaneously displacing 9 million others, more than any other technology trend. Robotics and autonomous systems are expected to be the largest job displacer, with a net decline of five million jobs from 2025 to 2030.

Fast Company - These jobs will disappear fastest by 2030 as AI rises, according to the World Economic Forum

In all, the World Economic Forum (WEF) estimates “new job creation and job displacement” will amount to 22% of today’s total jobs, and specifically, 170 million jobs will be created, equivalent to 14% of current employment. This growth is expected to be offset by the loss of 92 million jobs, resulting in a net growth of 78 million jobs by 2030.

ZDNet - AI agents may soon surpass people as primary application users

That's the word from a new set of predictions for the decade ahead issued by Accenture, which highlights how our future is being shaped by AI-powered autonomy. By 2030, agents -- not people -- will be the "primary users of most enterprises' internal digital systems," the study's co-authors state. By 2032, "interacting with agents surpasses apps in average consumer time spent on smart devices."

Computerworld - How AI will shape work in 2025 — and what companies should do now

“AI can also be a brainstorming partner for professionals, enhancing creativity by generating new ideas and providing insights from vast datasets. Human roles will increasingly focus on strategic thinking, decision-making, and emotional intelligence. AI will act as a tool to enhance human capabilities rather than replace them, leading to a more symbiotic relationship between workers and technology. This transformation will require continuous upskilling and a rethinking of how work is organized and executed.

VentureBeat - Agentic AI can help you to get a new software engineering job in 2025

According to CBRE, “Strong demand for AI software and hardware developers has resulted in higher wages in top tech talent markets. Tech industry wages are 17% higher than the U.S. average and software developers at tech companies saw wages increase 12% year-over-year, despite layoffs in the sector”.

Forbes - 10 HR Trends As Generative AI Expands In The 2025 Workplace

The World Economic Forum’s Jobs Initiative study found that close to half (44%) of worker skills will be disrupted in the next five years and 40% of these tasks will be affected by generative AI tools. Research from Boston Consulting Group report more than half of workers are aware of coming disruptions in their fields and are willing to reskill to remain employed.

Business Insider - Bill Gates, Amazon's CTO, and other tech leaders share their predictions for 2025

This year will also reveal if the prediction that Bill Gates has been vocal about for over 10 years will come to fruition. Gates has said on many occasions that two-thirds of all jobs in the US will require some form of education beyond high school by 2025.

Computerworld - Apple needs good AI acquisition hires

Apple’s search for villages of AI professionals isn’t unique; everybody’s doing it. OpenAI lists 149 jobs. Google has 277 machine learning jobs. One year ago, AI accounted for 27% of all open UK tech roles. Given that the hype and expectations in the sector have only grown since then, it’s hard to believe there’s been any decline in demand.

Forbes - 10 Top States Embracing Or Avoiding Workplace AI In 2025

Maryland (scoring 99.60 out of 100) ranked as the state most interested in adopting AI for jobs and business. The state had an average of 14.60 monthly searches per 100,000 residents for terms related to using AI for jobs and businesses. A full 5.7% of Maryland businesses reported using AI within the past two weeks while producing goods and services, with 7.6% planning to integrate AI within six months. Maryland is one of the few states that requires employers to ask for consent if using AI during the hiring process, highlighting the state's commitment to ethical AI use.

December, 2024

Dr Phil's Newletter - Substack - AI in Instructional Design: reflections on 2024 & predictions for 2025

In many industries, prompt engineering is already emerging as an in-demand skill. In a range of sectors from Product Management to Copywriting and Manufacturing, we are already witnessing the emergence of dedicated roles which require not just expertise in the related domain but also the ability to work effectively with LLMs.

ZDNet - AI agents might be the new workforce, but they still need a manager

Talent is scarce and expensive to train, so organizations are turning to AI to help with customer interactions and deal with workflow backlogs, but can no longer afford "inadequate solutions that provide generic responses," Salesforce stated. "Existing solutions such as copilots struggle to provide accurate, trusted responses to complex requests -- such as personalized guidance on a job application. They cannot take action on their own -- like nurturing a lead with product recommendations."

Forbes - Geoffrey Hinton Predicts Human Extinction At The Hands Of AI. Here’s How To Stop It

According to the World Economic Forum, 69 million AI-related jobs could emerge by 2027. Tapping into these opportunities requires not just coding prowess or data analytics skills but an entrepreneurial mindset and relentless commitment to personal growth. Educational institutions must transform themselves into hubs of value creation, readying students for ambiguity while empowering them to make meaningful contributions in an increasingly AI-driven landscape.

Forbes - Three Practical Reasons To Consider AI Agents For Your Organization

I am currently analyzing the economics of automating call centers with and without Generative AI. In it, I have calculated that for the price of $30 dollars worth of AI “tokens” per day (AI models operate on pieces of words or images known as tokens) I can automate a majority of a call center employee’s job. The fully loaded cost of a call center workers salary in the US is about $300 per day. That means that for about 10% of a human worker’s salary I can create a digital worker to deliver 50% or more of their job, and I still have $290 per day to automate even more.

Diginomica - AI in recruitment - will the technology lead to a change in the hiring process?

“I don’t believe that any hiring process should be 100% automated – ever. There’ll always be a need for human interaction. This is a very personal and human process, so humans need to be involved in it. People aren’t ready for AI-based interviews, for example. So, while the technology may be there, I’m not sure we as humans are, and won’t be for another 10 years minimum. How I use AI internally is to supercharge others, so it’s never about replacing them, just helping them do their job better. And at the front end, it's always about human interaction.”

VentureBeat - Slack is becoming an AI workplace: Here’s what that means for your job

“Right now there is a human evoking different agents,” Silvio Savarese, who leads Salesforce’s AI research, told VentureBeat. “The future will have an orchestrator agent which will be calling out different specialized agents that will be talking, working together, performing tasks.”

Diginomica - AI in recruitment - will we see an AI arms race in hiring?

“Candidates might only use it to structure things better, but it does tend to be younger people who do so. I’m also seeing people using it more as the job market slows because they want to find a way to stand out. The problem with using AI is that CVs all look the same. So, while people have my empathy, it’s not great as it has a homogenizing effect. More senior hires don’t usually use it as the companies they’ve worked for and their length of service speaks for itself, and they don’t need to sell themselves in the same way.”

ZDNet - AI software startups set to take over $12 trillion US services industry

Both companies are examples of automation that may start to eat into human jobs, writes Shah. "It may become increasingly difficult to compete with AI agents. According to the US Bureau of Labor Statistics, there are approximately 3.3 million registered nurses ($41/hour average pay), 55,000 medical scribes ($18/hour average pay), 859,000 lawyers ($70/hour average pay), and 366,000 paralegals and legal assistants ($29/hour average pay)."

SiliconANGLE - Dawn of digital labor: Salesforce’s Marc Benioff envisions a multitrillion-dollar opportunity for AI agents

Agentforce 2.0 also includes enhanced reasoning and retrieval to handle nuanced questions powered by the firm’s Data Cloud and Atlas Reasoning Engine. This capability has already shown results for the company, according to metrics offered by Benioff, based on its implementation in the Salesforce online customer support portal. The company released data today that showed it was having 32,000 agent-driven conversations per week, resolving 83% of its customer support cases with 50% fewer escalations to humans.

Computerworld - What IT hiring looks like heading into 2025

“Today’s emerging roles require workers to quickly leverage data, generate insights, and solve problems,” she said, adding that those skilled in using AI, such as cybersecurity analysts applying AI for threat detection, will be highly sought after.

Business Insider - Mark Cuban says AI won't have much of an impact on jobs that require you to think

"It takes intellectual capacity. So somebody who understands what the goal is, somebody who's been doing this for years, has got to be able to input feedback on everything that the models collect and are trained on," he said. "You don't just assume the model knows everything. You want somebody to check — to grade their responses — and make corrections."

Forbes - AI Is Not Your Colleague: The Risk Of Humanizing Technology

The implications run deep. When we anthropomorphize AI agents, we unconsciously attribute to them capabilities for metacognition - the ability to monitor and control one's thought processes. However, current AI systems operate fundamentally differently from human cognition. While they can follow "chain of thought" prompting to solve problems step-by-step - essentially breaking down complex tasks into smaller sequential steps - they lack the inherent ability to evaluate multiple solution paths simultaneously or pivot strategies based on contextual understanding.

VentureBeat - Pin thinks AI can fix recruitment’s biggest problems — and it has the numbers to prove it

Unlike existing AI recruitment tools that screen pre-filtered candidate pools, Pin analyzes over 100 million profiles simultaneously to achieve what Lu claims is an unprecedented 70% candidate acceptance rate into hiring pipelines. The platform can reduce typical 60-day searches to just two weeks.

Forbes - AI In The Workplace: Innovation And Workforce Concerns

To understand why, consider AI adoption from the perspective of AI Occupational Exposure (AIOE), which measures AI's application to workplace abilities and occupations. Some jobs face high exposure to AI, others are well-suited to be complimented by AI. Because of this, some roles—such as those with high exposure and low complementary abilities, like telemarketing—may still see lower demand, but most others will still require human supervision and judgment.

The Algorithmic Bridge - "AI Won't Take Your Job, a Person Using AI Will"—Yes, You Using AI Will Replace You Not Using It

II. You don't have to like tech; it likes you: You'll inevitably use AI—often without realizing it—as it becomes integrated into everyday technologies, leading you to outperform your previous self who didn't use AI.

Forbes - Too Busy For The Future: Why Managers Can’t Close The Skills Gap

Despite 77% of executives agreeing that their organization should help workers stay employable, only 5% strongly believe they’re investing enough to keep pace with change, according to a Deloitte survey. The Betterworks Skills Fitness Report 2024 shows a similar disconnect: 70% of organizations claim to measure skills in performance reviews, yet most do so only once or twice a year—far too infrequently for today’s fast-moving workplace.

Computerworld - AI in the workplace is forcing younger tech workers to rethink their career paths

Nearly four in 10 Americans, for instance, believe genAI could diminish the number of available jobs as it advances, according to a study released in October by the New York Federal Reserve Bank. And the World Economic Forum’s Jobs Initiative study found that close to half (44%) of worker skills will be disrupted in the next five years — and 40% of tasks will be affected by the use of genAI tools and the large language models (LLMs) that underpin them.

Forbes - The Impact Of GenAI On Entry-Level Jobs: Navigating The Future

GenAI is already transforming repetitive, rule-based tasks, pushing entry-level roles toward more strategic responsibilities. According to CapGemini’s research, GenAI tools can lead to an average time savings of 18% for entry-level workers. Here are some of the most talked-about junior roles likely to be impacted and how they may evolve:

Forbes - Essential HR And Recruitment Trends For 2025

Capitalizing on the opportunities offered by AI and digital transformation requires a skilled workforce, and it will fall on HR and recruitment specialists to find them. This will involve anticipating future skills gaps, creating innovative hiring strategies and implementing opportunities for retraining and upskilling, as well as promoting a culture of continuous learning. This will be critical for organizations to plug the gaps across increasingly mission-critical functions like data analytics and cyber security.

Diginomica - In search of an 'HR for HR' weapon - how the Lawrence Livermore National Laboratory boosted career development capabilities

Up next, the LLNL is introducing a new cloud based human capital management system over the next three years, but is already using AI to help with recruitment and talent attraction, and preparing performance reviews

MIT News - What do we know about the economics of AI?

“Let’s go out to 2030,” Acemoglu says. “How different do you think the U.S. economy is going to be because of AI? You could be a complete AI optimist and think that millions of people would have lost their jobs because of chatbots, or perhaps that some people have become super-productive workers because with AI they can do 10 times as many things as they’ve done before. I don’t think so. I think most companies are going to be doing more or less the same things. A few occupations will be impacted, but we’re still going to have journalists, we’re still going to have financial analysts, we’re still going to have HR employees.”.

eWeek - 69% of Job Seekers Say Enterprise AI Fails to Boost Workplace Performance

Although the survey produced mixed responses regarding AI’s effect on the business world, with results segmented by generation and gender, the results predominantly indicated workers’ doubts about the ability of artificial intelligence to enhance the work experience. These findings align with the general consensus about AI’s disappointing effects as a workplace tool and coincide with growing concerns about AI progression reaching a plateau.

Forbes - How The Upending Era Of Agentic AI Will Create All-Digital Workers

At its core, much of this advancement boils down to improved information access, actionable insights and task automation. Despite technological progress, employees still spend too much time and effort searching for information in siloed systems, navigating multiple applications, and managing routine tasks

The Register - GenAI comes for jobs once considered 'safe' from automation

Previously, automation affected more rural and manufacturing jobs, but generative AI's specialty lies in cognitive non-routine tasks, meaning it will affect more high-skilled workers and women than previous automation technologies. This also means its impact will be seen in metropolitan areas, where these roles are typically based.

InfoWorld - How AI agents will transform the future of work

“Their unique ability to act—that is, write data and make API calls—represents a huge advantage in how businesses can not just gain information from their AI tools but use those tools to perform actions that are otherwise poor uses of human time.”

The Pragmatic Engineer - How GenAI is reshaping tech hiring

Coincidentally or not, ChatGPT is very good at solving Leetcode-style algorithmic interview questions. As a rule, LLM tools make for strong coding companions. This means many interview processes for software engineers which currently focus on algorithmic coding are rapidly ceasing to be useful at identifying coding talent when candidates have access to these LLMs.

Information Week - Quick Study: The Future of Work Is Here

There might be someone, somewhere -- possibly on some isolated South Pacific Island -- who hasn't wondered about the impact of artificial intelligence and other technologies on their job. For the rest of us, AI’s invasion has the workforce pondering what it means to us, how it changes the nature of our work, the value of our paychecks, and even if we have a job going forward.

The AI Memo - Big Question Mark: Can AI Help You Become An Expert—Faster?

In a recent study at MIT, the author found that highly skilled employees benefitted the most from AI-enabled support. These findings contrast earlier studies, showing that more junior or less-skilled workers benefit the most. The MIT study also found that highly skilled workers enjoyed their jobs less because AI was involved. They shared that AI takes away some of the creativity humans usually bring to the process.

Forbes - HP Study: Why Work Isn’t Working And What Can Fix It

Workers who use AI report greater job satisfaction and work-life balance. AI tools automate tasks, streamline workflows and give employees more time and opportunities to enjoy their work—so much so that 60% of WRI respondents who use AI credit it with contributing to a better work-life balance, while 68% say AI opens up new opportunities for them to enjoy their work.

CNBC - The tech support desk at work is one of the first jobs on AI’s replacement ticket

Technology career experts say the influence of AI on the IT desk will be similar to its impact on other careers, requiring evolution but not leading to extinction, and cost concerns may limit its replacement of workers.

November, 2024

SwirlAI - What is AI Engineering?

My take is simple (and it might be perceived controversial to some). AI Systems did not change that much, the thing that has is that we now have LLMs that allow us to solve some additional complex tasks - as steps in the AI Systems pipeline - that we previously could not have. In general, LLM in an extremely versatile tool in your day-to-day, but what are the new key capabilities when it comes to building AI systems?

Forbes - Human-AI Collaboration: Keep The Machines On A Short Leash

“Most of the human–AI systems in our dataset involved humans making the final decisions after receiving input from AI algorithms. In these cases, when the humans are better than the algorithms overall, they are also better at deciding in which cases to trust their own opinions and in which to rely more on the algorithm’s opinions.”

ComputerWeekly - Could generative AI help to fill the skills gap in engineering?

Generative design tools, such as those used in simulations to optimise designs or identify potential faults, are less common, with less than a fifth of organisations using them. Computer vision and neural networks are even fewer, with just over a tenth using them.

CSO - Cybersecurity’s oversimplification problem: Seeing AI as a replacement for human agency

The findings are quite worrisome. A willingness to accept and inject grand, singular assumptions about emerging technologies into operational decision-making clearly encourages ignorance of technological nuance. The result is a serious challenge for cybersecurity practice that requires more sophisticated solutions than simply raising awareness of AI and building out training opportunities.

Forbes - Future-Proof Your Logistics Career: The Impact Of Generative AI On Transport Jobs

Firstly, there’s capital investment. While many genAI tools are free or available through low-cost subscriptions, rolling out enterprise-wide use cases can involve significant spending on software, compute power, specialist skills and proprietary data. Of course, this outlay has to be balanced against the benefits that will be achieved.

Diginomica - Atlassian research finds that it's not how much AI you've got, it's what you do with it

The conclusion that Atlassian draws is that everyone needs to become a strategic collaborator, and that getting there is just a matter of leadership, enablement and training. But I wonder whether it's really as simple as that. Are those simple AI users who spend the time saved to do more admin doing this out of choice? Or are they working for employers that see AI as a means of reducing their headcount in admin roles, and who therefore are insisting that they use the time saved to do more admin?

GeekWire - An ethicist’s take: Is it OK to lie to an AI chatbot during a job interview?

Often, this looks the same as conversing with ChatGPT. Other times, it involves answering specific questions in a standard video/phone screen where the chatbot will record your answers, thereby making them analyzable. If you’re a job seeker and you find yourself in the latter scenario, don’t worry, they will give the chatbot a name like “Corrie” and that will put you completely at ease and in touch with a sense of your worth as a fully-rounded person.

The Future of Being Human - Artificial intelligence, agency, and the emergence of humans as AI amanuenses

And yet, as the capabilities and agency of emerging AI platforms continue to grow, there’s a growing possibility that people will increasingly — and counterintuitively — find themselves faced with the task of transforming what AI’s produce into concrete outputs that have value to others.

Exponential View - Are we facing an imminent AI-powered wage collapse?

The researcher posits different scenarios: (1) traditional, non-AI, business-as-usual world, and (2) AI scenarios dependent on the quality improvements and deployment rate of AI.

The good news: AI should be very good for growth.

Computerworld - AI agents are unlike any technology ever

Agents will also give rise to new jobs, roles, and specialties related to managing, training, and monitoring agentic systems. They will add another specialty to the cybersecurity field, which will need agents to defend against cyber attackers who are also using agents.

ITPro Today - IT Jobs Outlook 2025: Evolving Skills, AI, Workplace Flexibility Will Shape IT Workforce

"If you're able to bring disparate concepts — like AI and data architecture — together at scale, you'll be more in demand," he said. "Right now, we have a shortage of quality engineers."

VentureBeat - Humans must adapt to AI’s fundamental changes to the labor market and the future of learning

Microlearning is just scratching the surface. In the future, to really be able to work creatively, people will need to have deep knowledge in more than one domain. Otherwise, the machines are probably going to be better than them at being creative in that domain. To be masters of technology, we need to know more about more things, which means that we need to change how we understand education and learning.”

Forbes - Integrated AI Technologies: The Importance Of Partnering People And AI

I have seen through my own company how AI solutions are streamlining, accelerating and improving upon the work of humans in areas like data science, logistics, finance and even in traditionally human-centric areas like customer service and content creation. Human operators largely can’t compete with the speed, consistency and analytical capability these tech-powered solutions can provide when applied effectively.

Computerworld - AI agents are coming to work — here’s what businesses need to know

Autonomous AI agents, on the other hand, can complete complex, multi-step tasks with little or no input from human workers, combining large language models (LLMs) with workflow automation triggers and actions. The goal is to create intelligent and highly capable assistants that can plan, reason, and execute work tasks independently, or with minimal human oversight.

eWeek - Exploring Artificial Intelligence Career Paths: Opportunities in 2025

But one thing is clear: AI technology’s technical, ethical, and regulatory complexity calls for an equally diverse set of skills and responsibilities, from prompting and programming to research and ethical oversight. Here’s what you need to know about 13 of the most promising AI career paths in this burgeoning field, including critical skills, learning pathways, and earning potential.

Harvard Business Review - Research: How Gen AI Is Already Impacting the Labor Market

We find that the introduction of ChatGPT and image-generating tools led to nearly immediate decreases in posts for online gig workers across job types, but particularly for automation-prone jobs. After the introduction of ChatGPT, there was a 21% decrease in the weekly number of posts in automation-prone jobs compared to manual-intensive jobs. Writing jobs were affected the most (30.37% decrease), followed by software, app, and web development (20.62%) and engineering (10.42%).

Forbes - The Third Wave Of AI Is Here: Why Agentic AI Will Transform The Way We Work

This transformation is already sparking the emergence of exciting new positions like AI agent trainers, AI workflow orchestrators, and AI ethics compliance officers. While this vision is compelling, the reality may prove more nuanced - as with previous technological revolutions, some routine roles may be automated entirely while others evolve, creating a hybrid environment where humans both orchestrate and collaborate with their AI counterparts.

Information Week - Building an Augmented-Connected Workforce

"These technologies add a level of intelligence and efficiency for employees by providing skills that humans don’t possess while allowing workers to focus on higher level, strategic work." In general, augmented-connected workforces allow for a more dynamic, connected work environment that prepares human team members to work seamlessly with high technology devices.

eWeek - Top 10 AI-Proof Jobs: Start Securing Your Career’s Future Today

While artificial intelligence (AI) aids diagnostics, pediatric care requires empathy, a deep understanding of child psychology, and real-time adaptability to different developmental stages. Pediatricians also form long-term relationships with families, giving care and building trust, which AI cannot replicate. The nuanced nature of child health—particularly in assessing nonverbal cues and handling family dynamics—keeps this role grounded in human expertise.

The Algorithmic Bridge - So, Yeah, AI Is Already Taking Our Jobs

After the introduction of ChatGPT, there was a 21% decrease in the weekly number of posts in automation-prone jobs compared to manual-intensive jobs. Writing jobs were affected the most (30.37% decrease), followed by software, app, and web development (20.62%) and engineering (10.42%). . . . Additionally, we noticed that over time, there were no signs of demand rebounding.

Newsweek - AI Could Conduct Your Next Job Interview

"The leap to AI-led interviews was only a matter of time," Nyman told Newsweek. However, he added that job interviews are inherently personal, requiring the kind of nuanced interpersonal skills that current AI still struggles to interpret.

Forbes - 71% Of AI Workforce Is Men, Just 29% Are Women — How Do We Fix This?

“I’ve seen firsthand how AI is fundamentally reshaping every industry. When women represent only 15-34% of AI talent across experience levels, we're not just looking at a gender gap — we're looking at systematically excluding half our workforce from the future of work itself. This is especially concerning because AI will be the foundation of virtually every industry moving forward. The cost of inaction here isn't just about equality — it's about global competitive advantage and real human potential we're leaving untapped,” explained McCoy.

Diginomica - Are you over the AI hype yet? Desk workers are. Slack global research exposes harsh realities of workforce adoption

For example, despite one of gen AI’s most frequently cited areas of functional application supposedly being empowering support, only a third of desk workers (34%) say they’d be comfortable telling their boss they used AI to resolve support tickets, while the same percentage wouldn’t want to admit that gen AI helped them to write outreach content and emails for them. Given that this is supposedly what brings value from gen AI to the organization - and is what the budget holders are looking for - we have a problem here.

Forbes - What CEOs Aren’t Telling Their Teams About AI

AI tools cost $99 a month. A full-time employee costs $5,000. Your manager's doing that math right now. Company updates used to brag about headcount growth. Now they brag about efficiency gains and AI-powered scaling. Translation? Doing more with fewer people.

Harvard Business Review - Research: How Gen AI Is Already Impacting the Labor Market

We find that the introduction of ChatGPT and image-generating tools led to nearly immediate decreases in posts for online gig workers across job types, but particularly for automation-prone jobs. After the introduction of ChatGPT, there was a 21% decrease in the weekly number of posts in automation-prone jobs compared to manual-intensive jobs. Writing jobs were affected the most (30.37% decrease), followed by software, app, and web development (20.62%) and engineering (10.42%).

Forbes - AI: Your Career's Silent Killer

The allure of AI-powered shortcuts is undeniable. From crafting emails to analyzing complex datasets, AI tools promise to handle our most tedious tasks with remarkable precision. But this convenience comes with a hidden cost. When we consistently delegate our cognitive heavy lifting to AI, we risk weakening the very skills that make us valuable in the workplace.

VentureBeat - Knowledge workers are leaning on generative AI as their workloads mount

A recent Thomson Reuters report found that the average knowledge worker expects AI to save them four hours per week — which, the data says, is the equivalent of adding an extra colleague for every 10 employees.

Information Week - The Current Top AI Employers

Amazon currently leads the pack with 1,525 AI-related employees, primarily operating in the e-commerce and cloud computing sectors, according to data from WilsonHCG’s talent intelligence and labor market analytics platform. Meta follows closely with 1,401 employees, while Microsoft is next with 1,253 employees in AI-related roles.

eWeek - Prompt Engineering Job Market: Job Prospects, Salaries, and Roles

A prompt engineer specializes in crafting and molding text prompts for interacting with AI models. They focus on developing prompts that elicit error-free, relevant responses, ensuring that AI-generated content aligns with user needs and business goals. A prompt engineer’s main objective is to optimize prompt performance through continuous testing and collaboration with cross-functional teams—including data scientists and product managers—to enhance overall AI system efficacy.

Forbes - How To Get Started In AI Even If You Don't Have Technical Skills

The best way to acquire new skills is to apply those techniques and knowledge right away. That’s why I encourage our team members to find ways to incorporate new AI tools and applications into their normal workflows, even if it requires building a bit of slack into their schedules during the learning process

CSO - Enterprises look to AI to bridge cyber skills gap — but will still fall short

“Human talent will always be the fulcrum of the work we do, but the facts are that we have a huge dearth of skills that needs to be filled, and gen AI has the potential to bridge the gap. The technology can be an indispensable ally, automating the routine and allowing human experts to focus on the strategic manoeuvres that will mitigate against the ever-evolving threat landscape.”

October, 2024

GeekWire - AI overwhelmingly prefers white and male job candidates in new test of resume-screening bias

The UW researchers tested three open-source, large language models (LLMs) and found they favored resumes from white-associated names 85% of the time, and female-associated names 11% of the time. Over the 3 million job, race and gender combinations tested, Black men fared the worst with the models preferring other candidates nearly 100% of the time.

VentureBeat - Unleash the power of data, AI agents and humans to transform CX

The stakes are high: globally, poor customer experiences cost organizations $3.7 trillion annually — an increase of $600 billion from last year. According to our 2024 AI and Customer Service Index, only 50% of people believe AI has improved service in recent years. As we look ahead to 2025, it’s clear that customer service is still broken, and the traditional approaches aren’t delivering. New answers are needed, and those answers lie in the powerful fusion of data, AI and humans.

Forbes - How AI Could Be Detrimental To Low-Wage Workers

By 2030, generative AI could potentially take over tasks that currently make up as much as 30% of work hours across the U.S. economy, a McKinsey report found. Moreover, employees in lower-paying positions face a risk up to 14 times higher of becoming obsolete compared to those in the highest-paying jobs, with most requiring additional training. Additionally, women are at a 50% higher likelihood of needing to change occupations than their male counterparts.

The Verge - Adobe execs say artists need to embrace AI or get left behind

In an interview with The Verge, Costin said that he “isn’t aware” of any plans for Adobe to launch products that don’t include generative AI for creators who prefer to manually complete tasks or oppose how AI is changing the creative industry.

VentureBeat - ServiceNow advocates for ‘invisible’ AI agents to ease worker adoption

Beyond AI agents quietly working in the background, Zilbershot said it’s essential for organizations to understand that agents are not assistants. If not, they risk setting an expectation to users that they will need to learn how to prompt agents instead of letting them work for them autonomously.

Forbes - 4 AI-Powered Strategies For Your Ultimate Job Search

In the digital age, your resume often meets AI before it reaches human eyes. Applicant Tracking Systems (ATS) powered by machine learning algorithms are the new gatekeepers of the hiring process. To ensure your application makes it past these digital sentinels, you need to speak their language.

Forbes - What Does AI Means For Your Career, And How Can You Adapt?

In the face of this new reality, it's vital to envision how AI may impact your career. Does it have the potential to put your position, employer or industry in jeopardy? If so, how can you protect your future? These four steps can help you make the right decision as this technology continues to disrupt job markets.

Forbes - Are Programmers Hired To Help AI Learn To Write Code Being Traitorous To Software Developers Everywhere?

If you look at the numerous open jobs for many AI makers, you’ll find a job classification that at first glance seems entirely innocuous. The job title is something along the lines of being a code labeler or perhaps some listings might claim the work consists of being a code tutor. The reality is that the people getting the job are going to focus on aiding the training of AI to generate code.

Forbes - The Impact Of Microsoft's New AI Employees On Your Job

Unlike traditional AI assistants that simply respond to commands, these new autonomous agents can independently initiate and complete complex business tasks. Through Microsoft's Copilot Studio, organizations can create AI employees that handle everything from qualifying sales leads to managing supplier communications. These agents don't just follow predetermined scripts – they analyze situations, make decisions, and take action without human intervention.

Forbes - The AI Advantage: Why Return-To-Office Mandates Are A Step Back

From automating routine tasks to providing detailed insights into data trends, AI is helping companies become more efficient, effective and competitive. Rather than relying on opinions or preferences, companies should make decisions about work arrangements based on data-driven insights just like they do about everything else. It includes analyzing employee productivity, satisfaction, and turnover rates under different work models.

Rolling Out - The AI revolution: 5 future jobs to prepare for now

AI ethicist: The moral compass of machine learning

As AI systems become more ubiquitous and influential, the need for ethical oversight grows. AI ethicists ensure that these powerful tools are developed and deployed responsibly, tackling issues like data privacy, algorithmic bias, and the societal impact of AI.

Forbes - As Tech Layoffs Continue, Companies Need To Own What’s Happening

Employees deserve to understand the broader context of what's happening. For example, Dell could have started by transparently communicating the scale of the layoffs and the reasoning behind them. Rather than the vague excuse of getting leaner, the company might've said, "We're implementing AI solutions that will impact 6,500 roles. This decision is driven by the need to remain competitive in a rapidly evolving tech landscape."

Bloomberg - AI Can Only Do 5% of Jobs, Says MIT Economist Who Fears Crash

As promising as AI may be, there’s little chance it will live up to that hype, Acemoglu says. By his calculation, only a small percent of all jobs — a mere 5% — is ripe to be taken over, or at least heavily aided, by AI over the next decade. Good news for workers, true, but very bad for the companies sinking billions into the technology expecting it to drive a surge in productivity.

ZDNET - Want to work with AI? Make sure you level up your domain expertise

"It is essential to have domain experts or humans in the loop to verify AI suggestions -- an approach aptly summarized as 'Machine Suggested, Human Verified.' Effective human oversight requires clear monitoring roles and transparency in AI models for easy interpretation."

TechRepublic - Red Hat: AI Is the Most In-Demand Skill in the UK for 2024

“This means enterprises are moving from what they are currently doing with analytics, data science and statistical modelling to something new. We are seeing a lot of interest in AI demos and tests without really knowing where the key value will come from yet.”

High ROI Data Science - Will AI Take Your Job? Deconstructing Job Descriptions To Understand What Roles Are Most Vulnerable

On the other hand, many jobs considered critical today don’t deliver much value or require complex capabilities. The better businesses understand how people create value, the more these roles will disappear or be automated. The AI Product Manager is a good example, and that’s where I’ll start.

Forbes - Why You Shouldn’t Be Replaced By AI, Even By Someone Using It

AI has demonstrated a remarkable capacity to push creative boundaries, mimicking the exploratory process of human creativity in unexpected ways. One of AI's key advantages in the creative realm is its ability to analyze vast amounts of data quickly, finding patterns, correlations, and combinations that might be too complex for humans to detect.

Diginomica - Learnings from the 2024 HR Technology Conference

Beyond those material issues, HR professionals are also pointing out that a number of unqualified persons are getting others to do screening interviews for them, are taking professional examinations for them, are finding AI-created answers to your firm’s interview questions online, etc. These fraudsters are getting past the recruiting process and creating significant issues for operations personnel. HR then has to clean up the matter all while better, more authentic people are not getting promoted or hired.

AiThority - AI and Its Biggest Myths: What the Future Holds

One of the most common fears about AI is that it will lead to widespread job losses. It’s true that AI can automate certain tasks, but that doesn’t mean it’s going to replace human workers entirely. In reality, AI is more likely to change the nature of work rather than eliminate jobs altogether, and its impact on productivity is truly remarkable. This means that those who choose not to learn how to harness AI in business could get left behind if their industry increases adoption of the tech tool.

BIGDATAWIRE - Gartner: GenAI Will Require 80% of Engineering Workforce to Upskill Through 2027

“Bold claims on the ability of AI have led to speculation that AI could reduce demand for human engineers or even supplant them entirely,” said Philip Walsh, Sr Principal Analyst at Gartner. “While AI will transform the future role of software engineers, human expertise and creativity will always be essential to delivering complex, innovative software.”

ZDNET - The 4 biggest challenges of AI-generated code that Gartner left out of its latest report

The research report Gartner is promoting with its press release is titled "AI Will Not Replace Software Engineers (and May, in Fact, Require More)." That is a premise I wholeheartedly agree with -- at least for the next decade or so.

September, 2024

ZDNET - Networks of collaborative AI agents will transform how we work, says this expert

The agents become "digital teammates", according to Shah. The agents.ai network is a marketplace to find which agents can do which tasks, "see what their experience is, whether they'd be a good fit or not" based on the feedback of users of agents.

VentureBeat - Onboarding the AI workforce: How digital agents will redefine work itself

Today’s AI systems help improve processes, but their future lies in taking over more complex roles. In sectors such as customer service, logistics and project management, AI agents will manage routine tasks, while providing human workers with real-time insights and analysis. With its ability to handle complex tasks, the new “o1” model from OpenAI will further advance this capability.

ZDNET - How to level up your job in the emerging AI economy

As a result of this transformation, Athey said technology professionals need to rethink their roles and careers. "I think that coding has gotten easier. My students at Stanford are probably writing 80% of their code using Copilot," she said. "It's good at finding syntax errors and writing tedious code. Knowing a particular language is less important. I coded in like 10 different languages since I started my career."

Forbes - Study Suggests Limits To Generative AI’s Job-Snatching Abilities

Zero percent of the jobs studied were considered “very likely” to be replaced by AI. “Human work skills won’t be easily replaced in the workforce any time soon,” the study’s authors believe. “Today’s generation of genAI tools are not ‘very likely’ to replace a competent human worker in mastering and performing even a single one of thousands of common work skills identified by Indeed.”

404 Media - AI Avatars Are Doing Job Interviews Now

“As someone who has interviewed upwards of 50 candidates for prior roles, human connection and interaction is the single most important indicator of how a team will mesh and jive together. If an AI is running the early stage process, it eliminates potential candidates because of its algorithmic design,” he said. “It shows how executives and corporations are further trying to cut costs on the human side of business.”

ZDNET - 73% of AI pros are looking to change jobs over the next year

Regarding any downturns in tech hiring, "what we found tells a more nuanced story," the study's authors explained. "As expected in a tough climate, the economic outlook among tech professionals is more negative than in previous years. Equally concerning, many of them feel their bargaining power slipping away and are reluctant to take risks."

Network Computing - HP Survey: Concerns About AI in the Workplace

Sixty-six percent of knowledge workers used AI in 2024, up 28 points from 2023. For business leaders, 88% have used AI, a jump of 20 points, while 91% of IT decision-makers have used AI this year, a rise of 28 points. If you look at AI usage by knowledge workers according to their demographic generation, younger workers are the biggest users of AI, while older workers use AI the least.

Diginomica - AI fast becoming a young male preserve, suggests workplace research

According to Cypher Learning, men and senior management are likely to use AI and enjoy experimenting with generative tools, while women are not. There is an age factor in play too, with the over-55s far less likely to use the technology than younger employees.

Fast Company - Gen AI won’t take your job—the person who knows how to use it will

Right off the bat, it’s crucial to understand the limitations of AI, in and out of the workplace, and align on goals and best practices. AI, particularly large language models (LLMs) and Generative AI (Gen AI), can perform remarkable feats when it comes to processing and generating natural language, images, and audio, but they are far from autonomous entities. AI requires constant monitoring, fine-tuning, and human judgment to function effectively.

Data Science Central - (Trying to) Quantify the Economic Impact of GenAI

We have been vocal about my belief that organizations focusing on GenAI-driven productivity improvements rather than GenAI-driven innovation improvements are missing the bigger prize. GenAI tools can create value for an organization, but that increase in value is inconsistent. On one hand, GenAI tools can improve the productivity (efficiency) of below-average workers. On the other hand, they can significantly boost the innovation (effectiveness) of top-performing workers who better understand critical value-creation concepts such as data science, design thinking, and economics.

Forbes - The Automation Takeover: Are Software Engineers Becoming Obsolete?

“Today, systems can deploy 10 times the volume of processes at higher rates, But the core business abstractions didn't change. We began building more distributed services. So, every developer right now is distributed system engineer... And it means that the life of developers got harder because you don't have transactions anymore. You need to call all these APIs. Consistency is a problem.”

eWeek - How to Become a Prompt Engineer (2024): The Path to Success

To become a prompt engineer, you need to develop skills in composing clear and effective prompts for AI software and applications. The role involves analyzing tasks, identifying key information, and iteratively refining prompts to align with specific business objectives. By optimizing prompts, AI engineers help organizations unlock the full potential of AI tools.

Forbes - How To Use AI To Find A Job

AI can help identify skills you need to develop for your desired role and suggest learning resources. Based on those recommendations you can then register for LinkedIn Learning or Coursera to up-skill your areas for development.

Data Science Central - How machine learning is delivering next-generation talent acquisition processes

By monitoring their social media activity, online profiles, and studying their given career interests, ML can help recruiters identify passive candidates for opportunities to reach out or to build a talent database that can be monitored for future availability.

Fast Company - AI-enabled hiring discrimination, and what CEOs should do to avoid it

But that’s not the most worrisome liability to organizations. In my view, the most worrisome would be choosing not to use AI. Companies that avoid AI will ultimately be left behind and put out of business. Mark my words.

VentureBeat - Have we reached peak human?

First, I predict yes, at least one foundational AI model will be released in 2024 that can outthink more than 50% of adult humans on pure reasoning tasks. From this perspective, we will exceed my definition for peak human and will be on a downward path towards the rapidly approaching day when an AI is released that can outperform all individual humans, period.

Computerworld - AI to create better products and services, add $19.9T to global economy — IDC

Along those lines, Goldman Sachs has projected that as many as 29% of computer-related job tasks could be automated by AI, as well as 28% of work by healthcare practitioners and technical tasks in that field. Careers with the highest exposure to AI automation are administrative positions (46%) and tasks in legal (44%) professions.

Diginomica - Dreamforce 24 - AI, the future of work, and those Klarna comments

In February, Klarna unveiled an AI-powered assistant for customer service, developed in partnership with OpenAI, that it claims can perform the work of 700 customer service agents, reducing the average resolution time from 11 minutes to two, which in turn has boosts average revenue per human staffer by 76%.

Forbes - How You Become Irreplaceable In The Age Of AI

Being AI-ready is about more than just understanding how to use the latest AI tools. It's about developing what Bornet calls "AI literacy" – the ability to stay updated on AI advancements, understand their impact on our jobs, and critically evaluate the benefits and risks. It's also about learning to use AI ethically and effectively, augmenting our abilities rather than replacing them.

ZDNET - Meet Agentforce, Salesforce's autonomous AI answer to employee burnout

When asked how Salesforce anticipates Agentforce will affect certain roles (or make them obsolete), VP of Product Marketing Sanjna Parulekar told ZDNET she thinks the technology will create more roles. "We did this exercise on my team to think through, if we had a limitless workforce within marketing at Salesforce, what would we do with it? We thought of 10 different jobs of people that we need on our team."

Salesforce - New Research Identifies 5 Types of People Defining the AI-Powered Future of Work

Slack’s new Workforce Lab research explores what motivates workers to use AI and how they feel about using it at work. Through in-depth interviews and a survey of 5,000 full-time desk workers, the research uncovered five distinct AI personas that employers need to understand as they implement AI and bring workers onboard “The AI Team” — a workplace where humans and AI agents work successfully side-by-side

Forbes - Embracing The Power Of Human And AI Collaboration To Create New Opportunities

By leveraging business AI, employees can focus on more strategic and creative tasks, while the technology handles repetitive and time-consuming work. I firmly believe that the rise of business AI presents a unique opportunity to harness the power of human-AI collaboration, ultimately leading to increased productivity, innovation, and job satisfaction.

TechBullion - Artificial intelligenceAutomation vs. Human Expertise: Will CSM Tools Replace Customer Success Managers?

Prominent controversies surrounding this topic include the rigidity and adaptability of automation systems, the complexity of integrating these tools with existing infrastructure, and the potential overreliance on technology, which could lead to communication gaps and unrealistic expectations[6]. Additionally, there are concerns about data management, employee resistance, and security risks associated with the adoption of these technologies

Computerworld - Will genAI kill the help desk and other IT jobs?

Along those same lines, a survey of CFOs in June by Duke University and the Atlanta and Richmond Federal Reserve banks found that 32% of organizations plan to use AI in the next year to complete tasks once done by humans. And in the first six months of 2024, nearly 60% of companies (and 84% of large companies) said they had deployed software, equipment, or technology to automate tasks previously done by employees, the survey found.

InfoWorld - Junior developers and AI

Generative AI has filled the world with code. Unfortunately, enough of it is bad code that you’re still going to need experienced developers who can fix the errors introduced by genAI. But what about junior developers? What’s their role in a world awash in machine-generated code that, at least in theory, renders less experienced developers less valuable?

GeekWire - Artificial intelligence tools offer substantial benefits, challenges for hiring and recruiting

AI-powered bots such as ResumeRabbit enable candidates to apply to multiple positions rapidly, while AI-driven platforms provide simulated interview experiences to help candidates refine their skills.

Geeky Gadgets - AI Job Loss Statistics – 47% of U.S. workers are at risk of job loss

The perceptions of business leaders regarding AI’s impact are mixed but significant. About 25% of CEOs anticipate that generative AI will lead to job cuts of 5% or more in 2024. A substantial 75% of CEOs believe that generative AI will bring about significant changes in their businesses within the next three years. Furthermore, 44% of companies planning to implement AI expect it to result in layoffs in 2024.

ZDNET - AI 'won't replace' creative skills, study finds

The relatively swift adoption of artificial intelligence (AI) across industries has shaken up the job market. College students and recent grads are trying to navigate the fast changes as much as mid- and late-career professionals. A new report from Canva examines how schools can best prepare students for the shift -- namely by emphasizing creativity.

Advisor.ca - Finance jobs face acute AI threat

In a report, the national statistical agency estimated that 31% of Canadian workers have jobs that are highly exposed to AI disruption because they involve tasks that may be replaced by AI, while another 29% are in jobs that are both exposed to AI and could benefit from the technology. The other 40% of jobs aren’t considered to be exposed to AI.

VentureBeat - 71% of leaders prefer hiring candidates with AI skills over those with the relevant industry experience

In it, he wrote, “Our AI assistant now performs the work of 700 employees, reducing the average resolution time from 11 minutes to just 2, while maintaining the same customer satisfaction scores as human agents.”

August, 2024

ZDNET - Agentic systems and synthetic voices: The AI job-takeover timeline

Initially, AI will continue to augment human labor, or what we see today: time saved, opportunities opened. Not linearly, but eventually -- in roughly five years, according to Afshar -- AI will be able to perform some roles currently overseen by humans. Afshar lays out his recommendations for businesses and HR teams navigating these changes.

Forbes - Creating The Universal AI Employee Of The Future

"I would see that a large portion of the work that people are doing, all of us are doing, is kind of repetitive. It's tedious. It's a little bit soul-crushing." This observation has led many in the tech industry, including Chatterjee, to ask: "With the technological advances we are seeing today, can we actually automate everything?"

VentureBeat - Nvidia’s ‘Eagle’ AI sees the world in Ultra-HD, and it’s coming for your job

Eagle’s performance gains in visual question answering and document understanding tasks also point to broader applications. For instance, in e-commerce, improved visual AI could enhance product search and recommendation systems, leading to better user experiences and potentially increased sales. In education, such technology could power more sophisticated digital learning tools that can interpret and explain visual content to students.

eWeek - Will AI Replace Humans? Job Security Explored

Some jobs are more likely to experience AI disruption than others, with those consisting mainly of rote tasks more at risk. Some white collar jobs are already seeing AI integrated into their workflows, while jobs that require complex physical movements and human judgment—think plumbing or construction—are unlikely to be replaced by AI anytime soon. And jobs that require social and emotional skills, like teaching and social work, may never be. So, will artificial intelligence replace humans at work? No one can be sure, but here’s everything you need to know to form your own opinion.

Diginomica - Cisco's AI strategy - some thoughts on workforce impact

The report looked at seven ICT job families, that between them account for around 80% of ICT roles. It concludes that the skills that will become increasingly relevant include responsible AI/ethics, AI literacy, Large Language Models, agile methods and data analytics. Skills that will become less relevant include basic programming, content creation, data management, research and document maintenance.

VentureBeat - How agentic AI platforms will redefine enterprise applications

This trend will most likely affect white-collar productivity in the way that mass production boosted labor productivity. Our expectation is that ultimately, intelligent, agent-based systems will be able to complete many common business processes with 1/10th of the headcount required today.

ZDNET - Six levels of autonomous work: How AI augments, then replaces

New companies very soon will be AI natives, meaning that they simply will not hire humans in the first place except when they have to. These companies will probably show the rest of us where humans are still valuable and where they're not, and we'll follow suit (some faster than others).

VentureBeat - AI and employment: Echoes of the past or a new paradigm?

While this could indeed be the outcome, it is also conventional wisdom, and it might be decidedly wrong. That is because AI’s impact on jobs may be far more disruptive than previous technological revolutions, as it can be used to outsource cognitive tasks potentially leading to more significant and widespread job displacement than previous innovations.

Information Week - https://www.informationweek.com/machine-learning-ai/the-search-for-solid-hires-between-ai-screening-and-genai-resumes

With job applicants in need of work and hiring managers anxious to find the right fit for their companies, is AI hurting or helping the process? Before this flood of AI-generated applications, there was plenty of talk of using AI to sort through potential hires -- is more AI needed to deal with GenAI resumes?

ZDNET - Welcome to the AI revolution: From horsepower to manpower to machine-power

The second reason AIs will not replace humans any time soon is the time it takes our institutions to understand and embrace the capabilities of proven technology. We saw this most clearly in 2020 when school districts and businesses had to cease operations during the coronavirus pandemic because they had not yet implemented full online operations despite the capabilities being in existence for 15 years or more.

Computerworld - EY exec: In three or four years, ‘we won’t even talk about AI’

“I view AI skills as adjacent, additive skills for most people — aside from really hardcore data scientists and AI engineers. This is how most people will work in the new world. Generally, it depends. Some organizations have built whole, distinct AI organizations. Others have built embedded AI domains in all of their job functions. It really depends. There’s a lot of discussion around whether companies should have a chief AI officer. I’m not sure that’s necessary.”

VentureBeat - Tech workers who adopt a “wait and see” approach to AI will be left behind in the jobs race

“AI, however, isn’t just a social media platform, and it’s not just impacting a limited demographic. It’s overhauling how work is done and requires more than just training sessions. It requires adopting a ‘systems thinking’ way of looking at your daily tasks. Within organizations, that kind of fundamental shift must come from the top-down.”

AiThority - Humanoid Robots And Their Potential Impact On the Future of Work

Despite their potential, humanoid robots face considerable implementation challenges. Unlike traditional robots, which are engineered for specific tasks, humanoid robots must achieve versatile and reliable movements, which involves intricate engineering. Advances in AI, particularly in computer vision and natural language processing, are crucial in overcoming these obstacles.

Insight. - Tech workers and young people will need a major skills upgrade if they are to keep up with AI

Entry-level and mid-level ICT professionals are at the forefront of this AI transformation with 40 per cent of mid-level positions and 37 per cent of entry level expected to see high levels of transformation. The report also claims a 323 per cent increase in the demand for AI-skilled talent over the past eight years, backing up a previous study by the World Economic Forum showing that 58 per cent of employees will see significant changes in their roles in the next five years due to AI and big data advancements.

Information Week - 10 Hottest AI Jobs

In business and management, for instance, 62.5% of roles were identified as high transformation and 37.5% as moderate. In day-to-day work, AI can help create product strategies, provide predictive analytics, develop reports, manage large-scale projects and automate numerous processes.

July, 2024

Smart R AI - Myth buster: will AI take over all the jobs?

Developing countries may not have the infrastructure or skilled workforces to harness the benefits of AI. While this means these economies will face fewer disruptions to their workforces, it also risks worsening inequalities between developed and developing countries. AI preparedness indexes, such as the IMF’s, can help countries craft the right policies to ensure they have the right digital infrastructure, human-capital and labour market policies to deal with the impact of AI on their country.

VentureBeat - Tech giants: AI will transform 92% of ICT jobs; we must upskill now

Workers will need new (and enhanced) skills in ML, prompt engineering, proprietary AI design, Scikit, data analysis and interpretation, product design and even lean manufacturing, the consortium urges. Skills that are beginning to go by the wayside, meanwhile, include basic coding, manual content creation and research.

yahoo! - Business Insider - The tech industry wants to create an AI utopia. Its leaders think Universal Basic Income is the answer.

"But if we really do get AI technology that can replace intellectual human labor at scale, we're going to have to think of new approaches to ensure that economic gains are really evenly distributed."

The Hill - Insider Q&A: LinkedIn is bullish on AI. Will that help job seekers?

But we’re also seeing a gap right now in AI proficiency. When we talk to leaders, 80% of them – across industries – say they know it’s really important for them to adopt AI in their companies. But most of them don’t know how to do it. They lack the confidence, and the skill set, to actually bring it to the fold.

The Express Tribune - AI to replace 85 million jobs by 2025: WEF report

The report also estimated that the shift in work division between people, robots, and algorithms would result in the creation of around 97 million new positions in the labor market. Several high-profile companies have recently announced plans to increase the use of automation and AI, resulting in workforce reductions.

VentureBeat - Developers aren’t worried that gen AI will steal their jobs, Stack Overflow survey reveals

Polk noted that gen AI coding tools can help developers in their day-to-day efforts. He sees it as a “Better Together” approach in terms of gen AI development tools and sites like Stack Overflow. For example, Polks said that AI-code completion and generator tools paired with deep context and knowledge tools like Stack Overflow provide a powerful combination

eWeek - Annual AI Jobs Salary Report (2024): Overviews with Expert Advice

Specialized Knowledge Beats Experience: Microsoft and LinkedIn’s 2024 Work Trend Annual Report showed that 71 percent of leaders would hire a less-experienced candidate with AI skills over a more-experienced one without them. This statistic emphasizes the growing importance of AI skills in recruitment and career advancement, positioning AI knowledge as a notable asset in today’s competitive workforce.

Forbes - The Synergy Of Humans And AI Is Reshaping The Workforce For The Future

In addition, enterprises expect increased innovation. By analyzing data and trends, AI can identify opportunities for innovation that might not be immediately apparent to humans. When people use AI to guide their explorations, they can push the boundaries of creativity, leading to breakthroughs in products, services, and processes.

FEDSCOOP - White House announces nearly $100 million in pledges to boost emerging tech workforce

Academic institutions including San José State University, Spelman College, Georgetown University, the University of Michigan and New York University have pledged material support, new centers, new scholar opportunities with provided tuition and other assistance, collaborations with justice organizations and local governments and collaborations to support inner-institution growth in tech.

techradar - The additional role tech teams are taking on: AI Prompt Engineers

This approach gives teams more time to spend on solving challenging problems and bringing their experience to bear, as the basics are now streamlined. In essence the use of AI prompts serves a dual purpose: it alleviates the time burden on technical teams and enhances their capacity to innovate. By automating the more routine aspects, engineers can focus their expertise on improving the overall user experience for the end client.

ZDNet - Home Tech Security Will AI take the wind out of cybersecurity job growth?

"This is not a positive or negative measure, just recognition of the fact AI plays a role, be that dealing with AI-driven attacks, or working with AI-based tools such as automated monitoring applications and AI-driven heuristic scanning," the report's authors stated. "Add to the above those who believe that AI will impact their job in the near future, and we see that more than eight in 10 (88%) expect AI to significantly impact their jobs over the next couple of years."

yahoo!tech - Tech workers look like the real winners of the AI talent war

Those with experience in machine learning, engineering, and deep learning are securing impressive salaries. The median total compensation for a machine learning or AI software engineer is $140,823, according to Levels.fyi.

VentureBeat - Gen AI takes over finance: The leading applications and their challenges

A recent Gartner survey revealed that 66% of finance leaders believe generative AI will have the most immediate impact on explaining forecast and budget variances. This aligns with the view that AI will augment rather than replace human workers. However, a study by Citi suggests that up to 54% of jobs in banking have a high potential for automation, higher than in other industries. This dichotomy highlights the uncertainty surrounding AI’s role in finance, with the reality likely falling somewhere between total job replacement and mere productivity enhancement.

June, 2024

ZDNet - We need bold minds to challenge AI, not lazy prompt writers, bank CIO says

There's a valuable lesson to anyone hiring or seeking to get hired for AI-intensive jobs, be it developers, consultants, or business users. The message of this critique is that anyone, even with limited or insufficient skills, can now use AI to get ahead or appear to look like they're on top of things. Because of this, the playing field has been leveled. Needed are people who can provide perspective and critical thinking to the information and results that AI provides.

Forbes - 10 Sectors Where AI Will Add – Not Eliminate – Jobs

AI-powered adaptive learning platforms, virtual tutors, and personalized learning experiences will require new mind sets in educators, instructional designers, and AI trainers. This will also facilitate education to a billion people around the globe, which will bring along reductions in poverty and illness.

CIO - Extensive AI use makes employees lonely, nervous

“Interactions with AI made them more efficient and capable of doing much more work, but at the same time left them feeling lonely, which resulted in employees being more likely to resort to alcohol and suffer from insomnia,” the study said, adding that these were “telltale and worrying signs of social malaise and ill-being, which research shows have negative impacts on quality of life, mood, cognitive function, behavior, and health overall.”

Forbes - Generative AI As A Killer Of Creative Jobs? Hold That Thought

While’s Murati’s remarks were framed within a context that AI is helping to boost creative pursuits, that’s not how many read it. The pushback was fast and furious. “OpenAI’s mission is to create AGI that can replace people in every viable economic activity. Killing jobs is the end goal,” wrote Dare Obasanjo in an X post.

Forbes - What Job Is Most Safe From AI?

Skilled tradespeople, such as electricians and carpenters, possess hands-on expertise and problem-solving skills that AI cannot replicate. These roles require working in varied environments, adapting to unique challenges, and applying practical knowledge in real-time. The physical dexterity, spatial awareness, and on-the-spot decision-making needed in these trades make them resilient to automation. While AI can assist with tools and planning, the nuanced skills of a tradesperson remain irreplaceable.

BBC - AI took their jobs. Now they get paid to make it sound human

By 2024, the company laid off the rest of Miller's team, and he was alone. "All of a sudden I was just doing everyone's job," Miller says. Every day, he'd open the AI-written documents to fix the robot's formulaic mistakes, churning out the work that used to employ dozens of people.

Analytics Insight - Why You Should Consider a Career in Artificial Intelligence?

Constant Learning and Innovations: Artificial intelligence as a subject of study is itself emerging in nature. By the very nature, you will be introducing a new technology with AI; you will always remain at the forefront of state-of-the-art approaches and be current with science. The nature of the field is such that it assures continuous learning accompanied by personal growth.

ZDNet - What's stranger than AI? These new job roles - with titles that are so TBD

Wanted: Bias Buster? Prompt Whisperer? Reality Check Officer? Across industries, demand is surging for a range of new roles to tame the AI beast.

ZDNet - AI's employment impact: 86% of workers fear job losses, but here's some good news

"This isn't something to be afraid of," she told ZDNET. "The only thing we should be afraid of is if we continue to be the person who says, 'Oh, I don't need it. It's not going to impact me.' Those are the people whose jobs will be impacted negatively."

ZDNet - From AI trainers to ethicists: AI may obsolete some jobs but generate new ones

"Understanding how to implement trusted AI, including building solutions that are ethical, explainable, de-biased, stable and legally compliant will be important as LLMs and generative technologies become more integrated into critical business processes."

Tech Startups - Microsoft-owned GitHub lays off 80% of its employees in India

Addressing concerns that AI might challenge Indian IT giants as businesses automate traditionally outsourced tasks, Dohmke expressed a more optimistic view. He believes AI will elevate Indian IT companies to new heights rather than disrupt them. “We’re dealing with an ever-growing amount of software in the system. No company I’ve encountered deletes more code than they write each day; the complexity keeps increasing,” he said.

Information Week - The Impact of AI Skills on Hiring and Career Advancement

Some 32% of survey respondents indicated AI and machine learning were among their top three skills for career advancement, up from 14% who responded in kind the prior year. (It was the number one response.) However, the response to skills that were the most important to doing their jobs, soft skills such as training and managing staff ranked at the top.

Computerworld - Afraid AI will steal your job? You’re not alone

The survey results are backed by financial services market predictions that AI could replace the equivalent of 300 million full-time jobs. According to a 2023 report by investment bank Goldman Sachs, two-thirds of all jobs could be partially automated by AI. “If generative AI delivers on its promised capabilities, the labor market could face significant disruption,” Goldman reported. “And… generative AI could substitute up to one-fourth of current work.”

Forbes - 5 Remote Entry-Level AI Jobs That Pay Up To $180,000 In 2024

And if you are part of the graduating class of 2024, you can leverage your expertise within computer science, mathematics, or other related field to pursue these five entry-level AI jobs that are becoming more in demand as the AI implementation phase progresses.

ZDNet - Want an AI Job? Check out these new AWS AI certifications

While the top positions demand esoteric skills, such as knowing how to program with OpenCV, PyTorch, and TensorFlow, there are also jobs out there for people who aren't computer scientists. Amazon Web Services (AWS) is opening the doors for you and me with a suite of training courses and new certifications

Forbes - 3 Remote, High-Paying AI Jobs You Can Get Without A Degree In 2024

Another shocking reality, although perhaps not surprising given the trend within STEM industries, is that, according to Slack's Workforce Index report for 2024, "there’s an AI gender gap emerging, and it’s largest among Gen Z. While young people are most likely to have experimented with AI tools, Gen Z men are 25% more likely to have tried AI tools compared with Gen Z women," the report's findings stated.

Data Science Central - AI Dividend, Universal Basic Income, and Economic Multiplier Effect

Unfortunately, AI is also likely to displace many workers during that transformation. The World Economic Forum estimates that by 2025, 85 million jobs may be displaced by AI.[1] Many jobs may be eliminated, while others may be downgraded to lower-skilled positions (Figure 2).

May, 2024

Computerworld - Job seekers and hiring managers depend on AI — at what cost to truth and fairness?

The darker side to using AI in hiring is that it can bypass potential candidates based on predetermined criteria that don’t necessarily take all of a candidate’s skills into account or they can contain hidden biases based on how they were trained by their creators. And for job seekers, the technology can generate great-looking resumes, but often they’re not completely truthful when it comes to skill sets.

Forbes - How Generative AI Will Change The Jobs Of Computer Programmers And Software Engineers

Does this mean that software developers are now redundant? Well, No! Human expertise will still be essential for creative problem-solving challenges and overcoming problems with AI that will likely be around for some time. Instead, I believe humans will leverage generative AI to speed up their work and help them develop new, more efficient solutions, making their skills even more valuable in business and industry.

Information Week - The AI Skills Gap and How to Address It

Reuters reports that this year there will be a 50% hiring gap for AI-related positions. Some 60% of IT decision makers think AI constitutes their largest skills shortage. A 2022 Deloitte survey indicates that there are a mere 22,000 AI specialists globally. Equinix found that 62% of IT decision makers view these types of shortages as a major business threat. And a Redhat survey of IT leaders found that 72% thought AI skill gaps needed to be urgently addressed.

Forbes - The Future Of Work Is New Collar Jobs, So Are You Ready?

The rapid rise of artificial intelligence (AI) is not just transforming existing jobs but is also giving birth to a new category of employment: new collar jobs. This term, first coined by IBM’s former CEO Ginni Rometty, refers to roles that may not require a traditional college degree but instead prioritize skills, often technical, acquired through nontraditional education paths such as vocational training, coding boot camps, or on-the-job learning

eWeek - AI Jobs Salary Guide 2024

Machine learning, because it already has so many practical applications, is generally considered to be one of the fastest growing job titles in the AI landscape. Salary increases can come quickly with experience in advanced skills like machine learning frameworks.

Yahoo!Finance - AI isn’t coming for your job—at least not yet

In recent months, shipping giant UPS announced plans to cut 12,000 office jobs that CEO Carol Tomé said were unlikely to return because the company was increasingly using AI to automate tasks these workers performed. Meanwhile, financial giant BlackRock said it would eliminate about 600 positions, couching the cuts as an effort to prepare for coming shifts in the asset management industry, of which AI is among several drivers.

eWeek - 10 Best AI Career Path Considerations for 2024: Securing a Future in AI

“The AI consultant is currently one of the most sought-after professionals when it comes to artificial intelligence jobs/careers. AI consultants are responsible for supporting businesses and other organizations in implementing AI. Responsibilities include everything from managing implementation projects to ensuring AI solutions are compatible with an organization’s needs.”

April, 2024

GeekWire - Generative AI is a dual concern for cybersecurity industry — and will drive increased labor demand

“When you understand and think about technology enveloping us like never before, and more and more of our life depends upon it, you can easily make the case that 5 million cybersecurity professionals is a drop in the bucket,” Reavis said.

ZDNet - Do employers want AI skills or AI-enhanced skills? That could depend on you

"People in this field must be comfortable using Copilot to code faster and more efficiently, Looking ahead, there are other tools coming out that will allow a solutions architect to describe a problem -- or even an idea for how to solve a problem -- to an AI platform, and it will produce an elastically scalable and implementable diagram."

Business Insider - Revolutionizing the Workforce: Pyjam Avatar's Innovative Platform Combats AI Job Displacement

This platform allows companies to hire "avatars" - real people in various locations around the world, ready to perform tasks remotely through their smartphone cameras. This concept mirrors the Uber model, where anyone with the app can become a driver.

Information Week - Dispelling the Myth of Job Displacement: AI and Transformation

In my role, I can learn from and talk to many customers about how to reframe the AI narrative in their respective workplaces. I encourage them to start by positioning the “A” in AI as augmentation rather than artificial -- meaning that there’s always a human in the loop, as people generate better outcomes. This view strikes a chord with the greater workforce because it shows the value of the worker, and it also helps people realize that every job can be disaggregated into bundles of tasks. Some tasks are more suited for enhancing with AI while others are suited for eliminating or handing over.

ZDNet - Tech giants hatch a plan for AI job losses: Reskill 95 million in 10 years

Of course, many of those cuts are driven by the AI innovations that ICT participants developed. And while consortium members acknowledged that lost jobs are a reality -- and that many jobs will be replaced entirely by AI -- they're hoping that upskilling and reskilling support will help workers find new careers in other roles.

Computerworld - Is AI driving tech layoffs?

I’ve been working with genAI for a while now. I’ve used all the major platforms and none of them — none —- are ready to replace anyone’s work yet. They’re great at half-assing jobs, some can be useful aids for productive work, but taking someone’s place? I think not.

Diginomica - HR, meet AI - everything changes...perhaps

The study pointed out that HR could most benefit from the technology in three key areas: recruitment, learning and development, and talent management. It also revealed that nearly 25% of organizations have already introduced generative AI for hiring purposes, making it the top area for adoption to date. A further 30% also plan to implement it in the next 24 months.

Forbes - The Future Of Human Resources In The Era Of Artificial Intelligence

To thrive in this new era as an HR professional, you must cultivate a deep understanding of AI's capabilities and limitations. Seek opportunities for education and training in AI and data analytics, network with AI experts, attend industry conferences and participate in relevant forums. This can provide you with valuable insights and inspiration.

March, 2024

ZDNet - This year's top 8 use cases for AI, and what tech professionals need to support them

Organizations need people with the skills to design, build, deploy, secure, and maintain such applicators -- and 46% of respondents say they need more of these people. That demand includes software developers with AI expertise (44%), machine-learning engineers (42%), data analysts (41%), data engineers (41%), and data governance and security specialists (40%).

The Wall Street Journal - The Fight for AI Talent: Pay Million-Dollar Packages and Buy Whole Teams

Databricks, a data storage and management startup, doesn’t have a problem finding software engineers. But when it comes to candidates who have trained large language models, or LLMs, from scratch or can help solve vexing problems in AI, such as hallucinations, Rao says there might be only a couple of hundred people out there who are qualified.

Computerworld - Most in-demand skills for 2024 — hint, genAI is at the top

“The decreasing shelf life of technical skills, and emergence of ... genAI, has resulted in many technology professionals who are currently navigating the job market needing to further invest in continuous upskilling, not only to land their next role, but to remain competitive in the years to come.”

sdxCentral - AI leadership and engineering jobs rising fast

“Your data infrastructure can make or break any investment in this technology, and it’s a struggle business leaders are quickly realizing,” the ZoomInfo report states. “Mismanaged databases, a CRM riddled with holes, or outdated information feeding your algorithms can result in costly, irreparable damage that’s extremely tricky to not only catch, but fix.”

Computerworld - Q&A: Udemy online education exec on tech layoffs and skills needs

Udemy just launched a GenAI Skills Pack aimed at providing professionals across software engineering, data science, sales, marketing, finance, and HR with dedicated learning paths so they can upskill on genAI content specific to their job duties for immediate impact.

VentureBeat - Accenture’s $1 billion LearnVantage platform tackles the growing AI skills gap

As demand for generative AI skills skyrockets, with 94% of workers wanting to learn but only 5% of companies providing training at scale, Accenture LearnVantage is well-positioned to help clients meet this challenge. “We are experiencing tremendous interest from senior leaders especially who want to be educated on GenAI capabilities so as to make appropriate decisions for GenAI applications and fund appropriate programs,” Durg noted.

American Enterprise Institute - Navigating the Future of Work: Perspectives on Automation, AI, and Economic Prosperity

Instead of resorting to conflictual relationships, labor unions in the US must work with employers to support firm automation while simultaneously advocating for worker skill development, creating a competitive business enterprise built on strong worker representation similar to that found in Germany.

The Washington Post - Transcript: The Futurist Summit: The New Age of Tech: Managing Economic Disruption

And how quickly we adopt technologies in the workplace is going to impact the disruption to the workers that exist. There are, of course, solutions, and as academics, we're always working to the future. We don't educate people for today. We educate people for four years, six years, ten years hence, so that they're prepared for the world as it becomes.

Computerworld - The future of work looks like sci-fi

The Augmented Connected Workforce (ACWF) is a concept or a paradigm where advanced technologies are used to give employees what essentially amount to super powers. Specifically, the idea envisions integrating workers with Augmented Reality (AR) glasses, AI tools of every description, wearable sensors, wearable communication tools, IoT, robots, exoskeletons, machine vision and cloud computing.

Computerworld - AI to create a half billion new jobs — here’s why

Mark Kashef, an AI consultant and prompt engineer on Fiverr, an online freelance marketplace, believes genAI will create jobs that today can’t even be imagined. Areas such as AI development, data analysis, and AI ethics are all fields likely to see a boom because of genAI adoption.

startupdaily. - Job interview analysis platform Sapia launches generative AI chatbot to explain its hiring decisions

Melbourne recruitment startup Sapia.ai has launched a generative AI model it’s called SAIGE to give candidate feedback. It uses the platform’s large language model (LLM) capabilities developed over six years, to evaluate candidates using a blind chat interview, then deliver comprehensive scoring along with a set of job-related competencies, including explanations for its assessments, with the ability coach candidates as to how they can improve, or say what it was looking for to give a higher score for a particular skill or trait.

AiThority - CareerBuilder Unveils AI Hiring Trends Whitepaper

“AI in hiring is now mainstream and here to stay,” said Kelley. “Employers should consider adopting AI technology to stay competitive. They should also start formalizing AI policies and guidelines, find ways to balance AI with human interaction, and think through roles so that human team members are delivering the most impact.”

IEEE Spectrum - AI Prompt Engineering Is Dead

However, new research suggests that prompt engineering is best done by the model itself, and not by a human engineer. This has cast doubt on prompt engineering’s future—and increased suspicions that a fair portion of prompt-engineering jobs may be a passing fad, at least as the field is currently imagined.

Inc. - An Analysis of 5 Million Job Postings Showed These Are the 3 Jobs Being Replaced by AI the Fastest

These studies are not only often contradictory but also generally based on observations of small sets of carefully chosen workers in specific situations. They may tell you AI helps call center workers be more productive, or is causing one company to hire less customer service reps. But it seemed dangerous to draw wider conclusions on such an important subject from limited data.

TechBullion - The Future of Work: How Artificial Intelligence Training is Reshaping Industries

Contrary to the fear of job displacement, AI training is designed to augment human capabilities rather than replace them. The synergy between human expertise and AI proficiency creates a powerful combination, where AI handles mundane tasks, freeing up human workers to focus on higher-order thinking, problem-solving, and creativity. This collaborative approach enhances productivity and overall job satisfaction.

CNBC - IBM is slashing jobs in marketing and communications

“I think that’s a fair criticism, that we were slow to monetize and slow to make really consumable the learnings from Watson winning Jeopardy,” Krishna told CNBC in December. “The mistake we made was that I think we went after very big, monolithic answers, which the world was not ready to absorb.”

The Wall Street Journal - AI Is Taking On New Work. But Change Will Be Hard—and Expensive.

Companies are turning to generative AI for ever more sophisticated tasks—including work such as deciphering friction between colleagues at Cisco, once exclusively the domain of well-paid knowledge workers. This change is fueling predictions of workplace transformation—both ominous and optimistic.

The Guardian - The job applicants shut out by AI: ‘The interviewer sounded like Siri’

A survey from Resume Builder released last summer found that by 2024, four in 10 companies would use AI to “talk with” candidates in interviews. Of those companies, 15% said hiring decisions would be made with no input from a human at all. 

ZDNet - Workers with AI skills can expect higher salaries - depending on their role

Employers also are willing to fork out 39% more to hire AI-skilled workers in sales and marketing as well as in business operations, while they will pay 37% more for those in finance.

Business Insider - AI may kill the one job everyone thought it would create

Prompt engineers write input data, often a block of text, that can produce a desired result from generative-AI tools such as ChatGPT. And for a brief moment, it looked like the next trendy tech job amid the boom of artificial-intelligence chatbots

Geekwire - AI’s trust problem: Richard Edelman on the risk from the tech industry’s rapid rollouts

But if we rush this, if we put it out in a way where government isn’t seen as being able to regulate because it can’t keep up, or if it’s seen as done without context where there’s reskilling or upskilling to take care of people whose jobs are going to end, then we’re going to have a populist reaction.

February 2024

ZdNet - Beyond programming: AI spawns a new generation of job roles

These kinds of adverts -- for job roles that were unheard of even a year ago -- are likely to become the norm in the AI era. While everyone in business wants to make the most of AI, it's going to take more than development or data science skills to make the most of emerging technology. There's a raft of responsibilities that are essential to AI efforts, from training algorithms to overseeing ethics.

Computerworld - The highest-paid IT skills — and why you need them on your resume

Job seekers need to keep up with the tech industry's new demands, which include changes stemming from the widespread adoption of genAI tools over the past year. While genAI will touch virtually every industry, tech will be affected the most.

Computerworld - Tech spending shifts to meet AI demand, forces a 'reshuffling of skills' for workers

“Layoff will continue as more ‘routine’ IT jobs are eliminated,” Janulaitis said. The first to go are help and service desks as AI eliminates those positions. Next, entry-level programmers will be eliminated as AI applications generate code, he said.

Yahoo!Finance - Humans Still Cheaper Than AI in Vast Majority of Jobs, MIT Finds

In one of the first in-depth probes of the viability of AI displacing labor, researchers modeled the cost attractiveness of automating various tasks in the US, concentrating on jobs where computer vision was employed — for instance, teachers and property appraisers. They found only 23% of workers, measured in terms of dollar wages, could be effectively supplanted. In other cases, because AI-assisted visual recognition is expensive to install and operate, humans did the job more economically.

January 2024

SiliconANGLE - MIT study shows AI is still too costly to replace most human workers

The report’s surprising finding was that just 23% of workers’ wages for such jobs could be cost-effectively replaced by AI systems. “Even with a 50% annual cost decrease, it will take until 2026 before half of the vision tasks have a machine economic advantage,” researchers wrote. “By 2042 there will still exist tasks that are exposed to computer vision, but where human labor has the advantage.”

Computerworld - GenAI set to replace these jobs, disrupt others — and worsen economic inequity

While those trends might appear ominous, the study also found that about half the jobs affected by AI and genAI could benefit from enhanced productivity. For the other 50%, however, genAI tools could be used to execute tasks now done by humans, which could lower labor demand, lead to lower wages and reduce hiring.

Geekwire - AI’s trust problem: Richard Edelman on the risk from the tech industry’s rapid rollouts

But if we rush this, if we put it out in a way where government isn’t seen as being able to regulate because it can’t keep up, or if it’s seen as done without context where there’s reskilling or upskilling to take care of people whose jobs are going to end, then we’re going to have a populist reaction.

ZdNet - Beyond programming: AI spawns a new generation of job roles

These kinds of adverts -- for job roles that were unheard of even a year ago -- are likely to become the norm in the AI era. While everyone in business wants to make the most of AI, it's going to take more than development or data science skills to make the most of emerging technology. There's a raft of responsibilities that are essential to AI efforts, from training algorithms to overseeing ethics.

December 2023

Information Week - Hot Jobs in AI/Data Science for 2024

It’s not a surprise that AI and data science professionals remain in demand given the explosion of AI models on the market, and the rapid-fire advancements since. But just as companies are still struggling to figure out business use cases for LLMs, they also struggle to identify corresponding job roles. To make matters worse, there are additional obstacles popping up along the way.

CIO Dive - There will be a surplus of tech workers by 2026, executives project

As executives work to infuse rapidly evolving AI into their technology strategy, the need for AI-savvy talent has increased. But the current state of demand won’t stay this high in the mid- to long-term, according to the survey.

CIO Influence - CIO’s Roadmap to Aligning AI with Organizational Culture and Operations

Forecasts from Gartner indicate that despite significant AI progress, the global job landscape will remain neutral by the end of 2026—neither experiencing a substantial decrease nor an increase.

November 2023

Information Week - The IT Jobs AI Could Replace and the Ones It Could Create

Simple, repetitive tasks are first in line for the application of AI. Basic data entry and processing functions are likely candidates. Likewise, entry level IT helpdesk and support roles, hardly strangers to automation, could be further shifted away from human workers to AI.

Computerworld - It’s time to take your genAI skills to the next level

The value of “complementarity” in some jobs is intuitive. Software engineers who excel at leveraging genAI tools are more valuable than those who don’t. But someone with genAI skills who lacks programming expertise won’t succeed at software development because letting AI write code that the user can’t understand doesn’t work. And someone who does programming but has no AI skills will struggle to keep up with an industry that’s using AI to accelerate and improve their work. The most hirable developer is one who combines programming and AI skills creatively and effectively.