How Panaya improved customer documentation experience with Document360
  • 08 Aug 2023
  • 1 Minute to read
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How Panaya improved customer documentation experience with Document360

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Article summary

Yoni Hubermann, Director of customer education at Panaya tells how Document360 helped them find out what their customers are looking for in their documentation and their pain points.

He highlights the advanced analytics capabilities, mixed knowledge base solution that helped them build internal knowledge base for their sales team and a customer knowledge base for their end users by scaling up to 4000 unique users and 10000 + page views every month. And the workflow designer feature for migrating more than 600 articles.

Find out more: http://bit.ly/AboutDocument360


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