2020 SOC-Survey A Tale of Two SOCs

Thank you to Christopher Crowley for giving us permission to put his survey report on our platform.

https://www.linkedin.com/in/christopher-crowley-1200339/

Intro

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way—in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.1

In 2020, there wasn’t adequate vendor interest for the SANS Institute SOC Survey; however, I felt that there was a need to provide year-to-year coverage and provide an additional avenue for communitydriven questioning. Thus, the 2020 SOC-Survey was conducted. There were changes for the 2020 SOCSurvey from previous years. The sense of things changing dramatically yet staying the same is strong, yet this is not explored in this report because this report deals with 2020 SOC-Survey responses only. In 2021, there will be additional comparisons on trends over the past several years of surveys, possibly
including past SOC Surveys and published peer reports.

All the survey responses were thorough, that is the respondents took the time to completely answer all the questions. The information the respondents provided will surely be valuable to you in your planning and response amidst apparent stability and tumultuous change.

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Christopher Crowley
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